サフィ ロイヤル ラグジュアリー メトロポリタン(Safi Royal Luxury Metropolitan)

Excelente ubicación, instalaciones agradables

It’s a beautiful hotel with beautiful views of Monterrey, but something that really disappointed me was the cleanliness of the room.

Had a death in the family and the hotel disnt accept my cancellation or a cancellation fee…. Lost the one night stay and was charged complete stay.

Our AC wasn't working and Room was Super Hot and made our Stay Not As Comfortable as it should have been

Nice hotel, but I believe the location and structure make up for most of the 5stars awarded. Service, especially reception, was horrible. They give ******* members whatever’s left, and most staff don’t speak English. Nice building but won’t be returning

First the rooms i prepaid weren’t available the first night , the staff at frost desk is extremely slow , room service was horrible took almost 2 hours for a club sandwich

I have been travel every where in USA and Mexico and this hotel is one of the best one

very good service very clean the only inconvenient was that at the buffette I ask for a witlacoche taquito and it was a long chino dark hair. The waiter was very nice but was no pleasent experience.

Everything was PERFECT!! Beautiful Hotel yet I requested an Upper Floor and quite the contrary the Front Desk clerk was not Helpful.