ホテル アメリカ(Hotel America)

Отель находится в хорошем месте. Немного староват. Завтрак в прошлый раз был лучше.

滞在は悲惨なものでした。私は 2 部屋を借りていたので、今日の別のアンケートですでにコメントしました (乗客は 4 人、妻と成人した子供 2 人です)。ホテルで苦情を言ったとき、彼らは私にすべてのことを伝えました。部屋は優れたカテゴリーですが、それは真実ではありません

I had an incredibly disappointing experience at this hotel. Despite booking three nights, I had to check out after just one night due to a multitude of issues. The staff was exceptionally rude and unhelpful, and I am still struggling to obtain a refund. Even my friend, who had a room next to mine, had to change rooms because of various problems. The hotel failed to provide hot water, the internet was unreliable, the location was terrible, and the bed was extremely uncomfortable. None of the amenities were as advertised, and overall, the experience was far below my expectations. I will be filing a claim with my credit card company to seek a refund, as this hotel did not deliver on any aspect of its promises. I strongly advise against staying here, as it was one of the worst hotel experiences I have ever had.

I loved the location it was in , easy access to everything !

HOTEL BEM LOCALIZADO, COM INSTALAÇÕES E CONFORTO RAZOÁVEIS, CAFÉ DA MANHA PADRÃO MEDIANO FALTANDO, OCASIONALMENTE, ALGUMAS COISAS, PRINCIPALMENTE OVOS E LEITE FRIO. PESSOAL DE ATENDIMENTO MUITO CORTEZ.

I thought the front staff were very helpful, come up with ideas where too eat, the breakfast staff were top notch helpful and friendly which is what you want first thing in a morning. Where to property let itself down was No evening restaurant, no in-house dry cleaning,no gym,no pool.

I good location, area is OK, a bit less so at night. Nice breakfast good staff.

Guest room was very small. suitcase storage was inadequate. Friend and helpful staff that spoke English very well. 24 hour receptionist.

Rude staff, dirty sheets with other guests before myself, blood stain in one of the towels,roaches in the bathroom, mold in the shower. My 3 nts stay cut off short to one . Can’t stay . No one from the management care. I asked to speak with one , they were in a meeting, the receptionist told me if the hotel is not up to my standards I can leave. A clean environment is important for my lifestyle. My experience was horrible.