ベストウェスタン モンティセロ ゲートウェイ イン(Best Western Monticello Gateway Inn)

The tv in the room didn't work and the doorknob for the closet was about to fall off. The location was convenient and the staff I dealt with was friendly and attentive. I like the breakfast and thought the bacon was delicious.

Very satisfied with this hotel, clean, friendly staff, plenty of room and comfortable beds.

Stayed here to go into Monticello to visit Prairie Fire Glass (beauty shop). Pretty quiet with restaurant right next door (walkable). Breakfast has a cool conveyor pancake maker machine that you "wave" at to get it started. Only complaint is that breakfast ended at 9. COME ON...10 am is becoming the norm everywhere else. People were coming down after 9 and were not too happy.

The stay was excellent! I've paid a lot more and received far less from many hotels. The room was clean and comfortable. Pet fee reasonable. The grounds at the back of the hotel very scenic. Staff was accommodating. They even have an EV charger. I would definitely stay here again.

Cleanliness was fine and staff was welcoming. Breakfast was pretty lacking other than coffee.

Staff were extremely friendly and accommodating. Front Desk staff went above and beyond.

We had the unfortunate opportunity to stay at the hotel during an emergency trip for family. Our room was filthy, not maintained, and definitely not as advertised. The one thing I will give this property is it is consistent as it became very obvious the entire property was the same low level of quality. Honestly, you would be better to stay at a Motel 6 because they are at least honest that they are subpar. I want a full refund

the tv did not work for 4 days, the pool had a sign pump out and did not know when it would be fixed, had to ask for new towels no soap or shampoo, had to ask for coffee. Fun times at the best Western NO NO NO. Would like compusation but that

Convenient location. The hotel has what i needed when there was a power outage where i lived.