アロフト by マリオット オースティン エアポート

素敵なホテルで、スタッフもとても親切でした。

設備は比較的簡素だが、空港に近い便利な場所にある。

一切依舊，令人滿意。各服務人員漂亮、和善，令人賓至如歸

酒店不錯，位於機場附近，就是靠近主路這側的隔音一般，有點吵，其他都不錯

The shuttle driver was wonderful. However, please improve your work culture, your employees look very unhappy, I did not feel welcomed by them, no one even smiled. Please treat your employees better so they can treat the guests better. I will not be back.

The AC never really got cold even at 64* it kept turning on and off making it feel very humid inside like a sauna. I checked in for 4 guest and only got 2 bath towels even after requesting more I didn’t get any. Staff was okay, could’ve been more cheerful they seemed very nonchalant. Check in took over an hour! Of just standing in line that was very disappointing, def should have more staff in shift it was only 7 pm… if would’ve been nice to know the pool wasn’t available during “winte” season ahead of arrival … it was 86* outside and we were looking forward to it. No sign was posted nor stated online :( the $15 per night parking fee is outrageous… I don’t really think it’s worth the stay… nothing really stood out… it was okay.

Clean and cozy. But no rollaway beds available at this property although mentioned in their amenities. Staff approachable but not above and beyond service. Was quiet and safe place to sleep overnight next to the airport. Shuttle service to and from airport definitely a plus.

Our room was really noisy from the air conditioner and highway. The bathroom offered no privacy due to the door design. It was nice of them to let us check-in really late but don’t think we’ll be staying there again to be honest.

I had a confirmed reservation, but when I arrived there was no staff available to check me in. I was unable to access the room I paid for. As a result, I could not stay at the property and had to leave and find alternative accommodations. I’m requesting a full refund due to failure to provide the booked service.