ホテル ディアナ デル ボスケ バイ ドット アーバン(Hotel Diana del Bosque by DOT Urban)

Rooms being renovated, not all renovated, not clean, had various little roaches in restroom. Sheets on bed did not fit had exposed mattress. Rooms had a smell not pleasant.

The room have poor lighting.desk lamps have been removed, not a trash can in the room, no amenities, bath towels are very old. Also you can clearly hear noise and voices from other rooms. Upon arrival there were no soaps, towels or a friendly reception.”

First of all I requested a delux room with king size bed.. when I arrived I went to the Main desk. They couldn't find my reservation quickly, so I wait for a while until they found it. They said that they found it so they gave me the key. My surprise was that was a regular room with a full bed. That is not what I paid.. I was so tired so I didn't say anything and went to sleep

Big bathroom and room. Had to ask for water. Sheets don't fit bed so it didn't always cover both of us. One garbage can in the bathroom No Kleenex. Soap and shampoo provided. Quiet enough and clean. Walking distance to medical appointments. Across from a walking park.. Nice restaurant in hotel.

Needvto improved their customer service

EXCELENTE, RECOMENDSADO AL 100. FELICIDADES

Price was good whether i stay here again? Probaly not. Across a park and close to downtown. A little run down door wise. Otherwise no wear and tear. Has a underground parking garage and restruante.. i have never had the recetionist fill out my personal information most of the time it's computer generated or hotel staff fill out information. Not here.

We like the friendly staff and the cleanliness of the hotel.

Very centric, but also cozy feel. Staff always available. I go to this hotel often(about 2 times a year)