ホテル カステル ロイヤル(Hotel Castel Royal)

Bad quality food, the menu delivered was cold even though it was supposed to come warm. Very impolite personnel. Will never step into the restaurant anymore. The waitress forgot to bring a big part of our order. She bumbled something about being sorry, but the experience was totally a bad customer experience

This is a nice place to look at. The room was clean and the site was well maintained. My only issue was with the burned out light bulbs in the room that were never checked and the person at the front desk who flatly refused to make a breakfast reservation for us. I have never, in over 1500 hotel stays around the world, been refused a breakfast reservation simply because someone did not want to accomodate my request. In the end another employee helped us and we scheduled breakfast for the next morning. The breakfast was very delicious. It was not rancy but very tasty with a plate of cheeses, meats and vegetables to go with the eggs and coffee/tea and bread. I would stay here again. It is, overall, a nice place. Internet was adequate.

Ci è stato suggerito questo posto dall'agenzia viaggi. Qui avremmo potuto mangiare piatti tipici della cucina rumena. L'esperienza non è stata delle migliori: nessuna interazione con il personale, alla fine abbiamo mangiato un brodino di pollo ed il tagliere di salumi e formaggi richiesto era al pari della prima colazione che trovi in un hotel... il prezzo per quello che abbiamo mangiato decisamente inadeguato. Solo la birra è stata buona