アナルヴァ マウント ラビニア(Anarva Hotel & Spa)

住了一晚房間變成這副模樣

Rooftop view was great, unfortunately the restaurant were not operating during the stay. Only in room dining available.

Excellent Location And Reception counter staff Very good.

Vi bodde 3 nätter och sängarna var sköna. Personalen tog fram solstolar när vi bad om det. Mycket god mat i restaurangen, speciellt fried rice, stora portioner. Wifi, som vi behövde, fungerade bara i ett par timmar den första kvällen efter att en mycket snäll kille från receptionen tålmodigt hjälpte oss, resten av tiden fungerade tyvärr inte wifi. Det var 4 strömavbrott under vistelsen då personal kom och hjälpte till att få tillbaka strömmen. All personal var mycket trevlig, tillmötesgående och hjälpsam. Speciellt stort tack till den unge, studerande killen i receptionen och managern för all hjälp!

I have just been to this facility for a full body massage and the experience I had was terrible. I booked over the phone but when I arrived, the manager was trying to find where my booking was and who I am. They had mixed up my booking with another client who had booked with me with similar name. The manager spoke to me to clarify who I was. The hospital wanted me to come to the hotel but the people in the hotel did not have a clue. They don't have a proper system to follow up clients. They charged me more than what I was told on the phone and when I questioned they said because the room was air conditioned and better facility they need to charge more. When I went in to the spa room facility it was 31 degrees in temperature and full of sunlight in to the room. Attached are photos as proof. After my treatment I complained about it but they never even offered an apology or compensation for facilities that they couldn't uphold. Instead they said to write my issues to their management. Treatment itself was good but since the overall experience was extremely bad and it was definitely not value for money. I will never recommend this place to anyone. You would rather pay a bit more and go somewhere else like Spa Ceylon in Mount Lavinia.

it's really not a bad hotel. It's location is on the main road. For us this was, probably, a good thing. For someone on a beach holiday, it wouldn't be good. Our room (709) was a large, comfortable suite with two toilet rooms. We had a nice view of Colombo city from one side and of the sea from the other side. The hotel was quite dead, however, and it was, sometimes, difficult to find staff people sometimes. However, our housekeeper was friendly and wonderful (though sometimes not available, too). The worst thing, and it is quite abysmal, is the internet service. It's totally inadequate for guests anywhere. It's a shame that they are using this antiquated system at a quite new hotel.

Номер хороший, панорамные окна, хоть и на город, очень удобная кровать, было очень комфортно. Неплохой континентальный завтрак, бассейн на крыше с видом на море. Свой генератор, проблем с электричеством нет. Приятный персонал, хорошая уборка Не понравилось: Высокая влажность в номере, кондиционер встроенный, не справляется, более того не поддается регулированию. В ванной сильный запах канализации. WiFi медленный по талонам с лимитом в 512 мегабайт в день. Завтрак в номер это плохая идея, тебя постоянно будят или ты вынужден сидеть его ждать если проснулся раньше. На функцию "фитнес" можете не смотреть, там 4-5 кардио тренажеров и 1 блочный с турником

Stayed three times as excellent and good value for money. - Very clean - large rooms - Generally customer service was good. - Staff very really friendly (especially those at reception) and would also go help you beyond expectation - gorgeous views of mount lavinia beach and its turquoise waters - nice view of the colombo skyline further ahead - breakfast excellent - rooms and bathroom felt like a 5 star hotel but for a very low price.

Wifi disruption is very bad always have to go down to reception office to get slip to load .