アスティコウ イン(Asticou Inn)

This hotel is in a lovely location and has so much potential, however this year, it just seemed seedy and sad, understaffed and neglected. At the price we paid per night, we expected the experience we had the first time we visited at the same time of year. The prices had gone up, the service, quality and appearance down. Hopefully the upcoming renovation will restore the grandeur of the property, but I will think twice before staying again depending on future pricing.

The property is an amazing location on the East Harbor, close to Acadia and Bar Harbor. Great potential as a big old lodge. Very comfortable beds but generally uncomfortable rooms and bathrooms. Needs some “heart”. And definitely needs an emergency generator for at least the water pump and the kitchen for times like the one we just experienced after a bad storm. Generally no prep for safety or comfort of guests.

Showing signs of sad neglect. Services were non-existent, bar and restaurant were closed, no maid service. Place was falling apart, lights flickering continuously, shower zip tied, wooden plank supporting bathtub. Wallpaper peeling off walls, large cracks in bathroom tiling, doors stuck closed - it feels like they gave up in the five years since we last visited. Probably won’t be coming again.

This is a place where you feel both pampered and at home. It feels like what it is: a slice of heaven, the real Maine with all its glorious beauty and understated elegance. This was our honeymoon, and we loved it! The complimentary Breakfast was full of gourmet goodies: figs, cashew granola, home-baked blueberry coffee cake to name a few. The meals in the Dining Room were graced with the original exquisite hand-painted wallpaper and with spectacular water views that set the a**osphere for our delicious food and sumptuous drinks. We just loved the balcony in our room and sat there to enjoy our panoramic view and sip champagne. Who can ask for anything more?

Room was very dated (‘70’s) kind of motel quality but the cost was as if we were in a 5 star luxury hotel. Only 2 out of 3 lightbulbs in the bathroom work. Has a lot of potential with proper updates. Gas station quality coffee.

Staff was very helpful and friendly. Room was very clean, bed was very comfortable, breakfast had great selection and healthy choices. Location was good for our visits to Acadia Park. Highly recommend.

Barely have a modern bathroom yet charge 3 times what a typical hotel provides. To add, they change the terms of the stay (limited services & other guess intrusion on stay) and refused to cancel reservation

Poorly designed and totally dated cottage: The cottage room was very dated - jalousie windows, cramped bathroom, tiny table and useless stools, tv in br but not in sitting area, refrigerator clogged with ice, ... Worst of all, there was no servicing of the room - no vacuuming, towel change, bed making, restock of coffee. When we complained, we were told that a staff member had passed. Very unfortunate and sad, but no excuse for the lack of communication, nor any attempt to service the room during a three day stay.

The hotel has a great deal of deferred maintenance throughout: bad smell in downstairs bathroom off of main lobby. Peeling and stained paint in many areas. Poor signage for parking across street. In my room the door leading to shared suite closet would not close, thus creating a security concern. Will not be staying for the second evening.