The hotel and staff are both excellent. The behavior of the staff is very calm and polite. They treat their customers with great care and guide them through everything without any confusion or hassle. I really appreciated that they were genuine and honest from the moment I arrived.
As soon as I reached the entrance, I was warmly welcomed and invited to sit down, since I had traveled a long distance. They offered me a bottle of water, which was a thoughtful gesture. About five minutes later, a staff member came to collect my details and informed me that my room was ready. She politely asked for my ID cards and then personally guided me to the room.