Service is inconsistent. I had to call 3 or 4 times every time I made a request, be it from Room Service, Laundry, Etc.
I had an incident with a rude waitress at the restaurant and requested to speak to the manager. He never acknowledge my request and simply sent amenities to my room (as if that solves anything).
Overall, the experience was so negative that I decided to leave three nights before the end of my planned stay.
This hotel definitely does not conform to the standards that you would typically find in other Rocco Forte hotels. Terrible experience.
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