Brilliant staff starting from reception to kitchen staff, room cleaners.
The only thing hotel didn't have is day trip excursions for tourists. Would definitely go back to this hotel.
Relatively clean and still new-ish. Visited 7 times in the span of 3 years. Always slow check in process (even if booked ahead in time). Staff are polite, but not solution orientated. Got a separate ladies gym and tiny pool, in addition to the regular facilities. Breakfast buffet is usually good enough (not if you like carnivores food), with Arabic and Indian cuisines. Barn doors in bathrooms (sliding doors) might get locked up if you slide the door fast and people might get stuck (I’m a grown up and I had to have someone to manually manipulate the lock to release me). Last, the gym is now not opened from early morning like it used to, now they opened at 9 am (now 7 am and I’m pacing the hotel corridor in order to get my steps in). Front desk refused to cooperate, thus this is our last time spent here.
翻訳
ホテルからの返信: Dear Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please note that this information has been passed on to our concerned department. Despite this, we hope to be able to welcome you back on a return visit to our hotel. Management
ゲスト
宿泊: 2024年12月
友人との旅行
2.0/5
投稿: 2025年1月16日
Honestly, it's a bit difficult to write a review for this hotel and I have mixed feelings. I arrived at the hotel in the afternoon , the receptionist was great. I checked in and left my luggage in the room then went out for about two hours. Everything was fine until I returned to my room and was confronted with a very disgusting scene: An army of cockroaches were parading across the table and closets!!!!! Unbelievable…. Although they changed my room immediately after I informed the reception, this is a huge negative for the reputation of a hotel and is unacceptable. The hotel gets a score of 3/5 for location and staff. Breakfast was not good, I will never return to this hotel.