ベストウェスタン プラス ジ イン & スイーツ アット マスコギー(Best Western Plus the Inn Suites at Muskogee)

My room was dirty. The wash cloth had stains on it, and it was also dinghy. The toliet had dried pink stuff on the on it. The floor and shower were dirty. I asked to be moved to another room. I was moved to the room next door. The 2nd room also had stained and dinghy wash clothes. The bathroom floor and shower was dirty. The shower had dried soap in the shower. The floor was had hair and dust on it. The toliet had dried urine on the back of the toliet seat. The hallway was dirty and has not been vacuum. I decided to take the stair because the evelator took too long. The stairwell was trashy and extremely dirty. I will never stay at this hotel again. On a positive note, the staff was friendly and professional. Breakfast was good. The front desk clerk wa nice and professional.

You will have no problem at this location. Very clean, staff very professional and absolutely nice!!

My experience was great as well as the service and staff. Thank you!

The facility is clean, the staff is very nice, and the food is good!

This was the chosen hotel for a conference. 1st thing, ******* had not forwarded our RESERVATION to the hotel so there was no hotel room being held for us. 2nd thing, housekeeping skipped our room for 2 days despite having the "please clean room" sign on our door. On the 2nd day, I went down to the Desk & every housekeeper had left so their Supervisor came & cleaned our room. We had to have Maintenance come & screw in our shower rod that was barely hanging on & the towel bar by the sink when I lifted the hand towel off to dry my hands fell into pieces on the floor. Others with our Conference had trouble also. We won't be having a Conference here any more.

Beds were comfortable and the room was clean. There were no washcloths or hand towels, we had to go to the front desk to get them. Also had to ask for an additional bath towel as the one that was left was full of stains. The coffee pot used K-Cups, but we were given a single serve coffee bag used in a different type of coffee pot. We have stayed at this hotel numerous times and this is the first time we have had any issues.

Didn’t have a chance to check in. Arrived at 7:30 pm and was informed that housekeeping didn’t clean the rooms so there is no rooms available. One of the guests got supplies and went to clean her own room! Fortunately ******* was able to relocate me to Home 2 suites which I really enjoyed!

Was an amazing stay Staff was super friendly had a wonderful breakfast with multiple choices not that old boring quick stuff like actual sustenance. Room was clean and had really great hospitality. 10/10 would recommend

Checked in, front desk gal was friendly but we got up to our room and it was obvious someone was already staying there (suit case on the bed). Make you nervous to stay there wondering if someone might randomly open your door.