ウエストゲート マートル ビーチ オーシャンフロント リゾート(Westgate Myrtle Beach Oceanfront Resort)

My family and I absolutely loved this hotel would recommend 10 outta 10 needs more amenities but nevertheless was absolutely great!!

Pretty good overall. Only concern is the rate was considerably higher than comparable places, and for that higher price no breakfast included. I would have thought the $19.99 resort fee would have at last included that, but it wasn’t. Not the greatest value. Bed was super comfy though.

There was no WiFi and no staff to help me address the issue. I was told someone would come to help and no one did. Also cold shower was unacceptable.

I enjoyed my stay, I liked that they had so many activities on site which kept me kinda busy. I enjoyed Pilates, Karaoke with Jaheim, painting and tie dye shirt making. Didn’t really like the restaurant options in the area. None were really healthy but I enjoyed my stay over all. Property was clean and staff were welcoming

Stay started off hectic, because hotel couldn't find my reservation. Water pressure in shower was terrible. Water temperature kept changing from hot to cold.

We were put in 601b and had a crazy lady and family next door, called operator several times NO ANSWER,NONE. We are a civilized couple with a need to relax, had a QUIET PUP with us who was staring at all this screaming! She even had a DO NOT DISTURB sign on her half open door. We will not recommend this place to anyone and we all travel with! The grounds are lovely and well kept but you dumped us in an awful room, this villa was supposed to be renovated,check it out,plaster falling etc but dumping us next to a crazy took us terrible service, placement SHAME ON YOU! Linda gall Oct. 2-5 NEVER AGAIN Richard gall too

Rooms and property were a little dated but it met our needs and for a reasonable price. We would stay there again

Horrible horrible horrible! The customer service is lack luster, I booked the hotel room tried to call to cancel after I tested myself for covid got told i will get a full refund. I heard nothing back no money refunded called again and they said they could not help me call back at another time. So I called again and emailed them well, I was told I can’t get any refund and there was nothing they could do for me. How rude worst experience ever I will never book a room with them again or Go through ******* and for sure will voice my opinions to others!

The property was nice. I actually expected the rooms to be more updated. There needs to be a single chair in all rooms. A note or sign should be placed near all elevators telling guest to swip room card to activate elevators. My family and i was on the property for 6 days and had rooms in two different buildings. We continued to see long lines at elevators because they were unaware to swipe their room key first. Also i was really disappointed that there was no dog area with grass. Animals need a open place to run, poop and urinate. I had to walk several blocks over to find a grass area to allow my shih tzu to have a patch of grass. Also breakfast should be served to everyone daily. Lastly the 90 minutes presentation was over 4 hours! Very misleading. Wingate needs to make all guest aware of the new time frame. My husband and I was kept from 930am til after 2pm. Its HORRIBLE BUSINESS!! Alot of guest were turned off because we all felt forced and lied to. Other than that, the front desk was great, house keeping and grounds were very impressive.