Verified traveler
2023年10月16日
The facility itself was nice. The room was clean. However, from the time we checked in up until we left this had to be the rudest staff I have ever met in my entire life. If I could have cancelled and got our money back I would have taken my chances on staying somewhere else from the first hour I got there. I thought maybe the check in people were rude but that was only the beginning. The bartenders, the wait staff, the pool staff, the maintenance people, and even the crew working the arcade were incredibly rude! Worst yet, they embraced going out of their way to act rude and made every interaction seem as if it was the worst inconvenience to them. I will never stay here again and I would recommend that if you plan to bring your family that you choose another resort. Still in shock how unprofessional this whole experience was.
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