ザ ヴァイスロイ コンフォーツ(Hotel Viceroy Comforts, Mysore)

We stayed for 3 nights with our dog as it was booked in advance. Here is a true feedback. 1) property is listed as pet friendly however it is not. Property ***ager was asking for guarantee tht pet is friendly. After saying will give the same feedback to ******* , he gave us room. 2) torn bedsheets. We asked for non-torn but still no luck. 3) no bill for payment confirmation. 4) dark room( don’t know if it was just us cause of dog) 5) No for everything till we mentioned feedback. Honestly, the property is not worth the booking price.

Quite a nice and safe place to stay with family. Excepting the quality of the toilets and water facilities rest is fine. The people are very soft and approachable.

Overall decent choice for the price

I have been travelling from last 20 yrs all over India but this was the worst experience I had, we were 10 people including a kid with 4 rooms booked and reached around 2330 hrs and to utter dismay found AC for two rooms not working, The night shift ***ager didn't do anything and was like "do whatever you want I can't do anything, I cannot call any technician". We came to know from the waiters that those ac's were already not working but they allotted it to us. We had to use extra beds in two rooms and adjust. On top of it these people didn't refund any amount to the travel advisor from where we booked the rooms. They informed us that the GM also didn't help. Putrid, horrible service,never opt for this hotel untill you are in dire need. The Only good thing about the hotel was the breakfast.