Well my stay in the hotel was very good.I love my room & its clean..The breakfast buffet was fantastic the staff are all accomodating..Lastly I love complimentary pick up from the airport..The driver was so patient, waited for my my delayed flight. Thanks VCH..
翻訳
ホテルからの返信: Dear Ms. Roselyn,Thank you so much for sharing your wonderful experience with us! We’re delighted to know that you enjoyed your stay — from the comfort and cleanliness of your room to our breakfast buffet and complimentary airport pick-up service.We truly appreciate your kind words about our staff and driver’s patience. Your feedback inspires us to continue providing excellent service to all our guests.We look forward to welcoming you back to Villa Caceres Hotel soon!Warmest regards,Erica F. ChiquitoReservations Supervisor
Karla Vanessa Sementela
スタンダードダブルルーム(禁煙)
宿泊時期: 2025年11月
夫婦・カップル
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年12月28日
Our stay was superb.
翻訳
ホテルからの返信: Dear Ms. Karla,Thank you for your kind feedback! We’re delighted to hear that you had a superb stay and look forward to welcoming you back soon.King regards,Erica F. ChiquitoReservations Supervisor
_JASB_
スタンダードダブルルーム(禁煙)
宿泊時期: 2025年2月
ファミリー
4件の口コミ
10/10
とても素晴らしい
投稿日: 2025年3月9日
Villa Caceres Hotel in Naga City is highly rated for its cleanliness, prime location, excellent service, and top-notch amenities. Guests appreciate the spotless rooms, convenient access to shops and restaurants, attentive staff, and well-maintained facilities like the pool and spa. It’s a great choice for a comfortable and enjoyable stay.
翻訳
ホテルからの返信: Dear Valued Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and appreciated our cleanliness, central location, and attentive service. It’s always our goal to provide guests with a relaxing and memorable experience, so knowing you found our amenities like the pool and spa up to your expectations means a lot to us.We look forward to welcoming you back to Villa Caceres Hotel on your next visit to Naga City. Safe travels until then!Warm regards,Erica F. ChiquitoReservations Supervisor
Alan Hunter
エグゼクティブスイート(禁煙)
宿泊時期: 2024年9月
出張
15件の口コミ
10/10
とても素晴らしい
投稿日: 2024年10月11日
Excellent room and personnel especially at Front Desk. Restuarant was first class
翻訳
ホテルからの返信: Dear Mr. Alan, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your room and had a great experience with our Front Desk team. It's also delightful to know that our restaurant met your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back for another exceptional stay.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager
匿名ユーザー
エグゼクティブルーム(ベッド2台)
宿泊時期: 2024年12月
ファミリー
2件の口コミ
8.0/10
とても良い
投稿日: 2025年3月24日
The location quite accessible and the foods are great
翻訳
ホテルからの返信: Dear Valued Guest,Thank you so much for your kind words! We're delighted to hear that you enjoyed the convenient location and had a great dining experience with us. Your feedback means a lot, and we hope to welcome you back again soon.Warm regards,Erica F. ChiquitoReservations Supervisor
ゲスト
ファミリースイート
宿泊時期: 2024年9月
ファミリー
1件の口コミ
10/10
とても素晴らしい
投稿日: 2024年10月7日
Thanks for the complimentary pick up and shuttle back to the Naga Airport!
翻訳
ホテルからの返信: Dear Valued Guest, Thank you for your kind words! We're glad you appreciated our complimentary airport shuttle service. It was our pleasure to ensure a smooth and comfortable journey for you. We look forward to welcoming you back to Villa Caceres Hotel on your next visit!Safe travels and see you again soon!Best regards,Katrina Michelle ZuluetaReservations & Yield Manager
Melody Latoga
エグゼクティブルーム(ベッド2台)
宿泊時期: 2024年2月
ファミリー
9件の口コミ
10/10
とても素晴らしい
投稿日: 2024年3月26日
Great plce to stay.
翻訳
ホテルからの返信: Dear Ms. Melody, Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us. It was a pleasure having you, and we look forward to welcoming you back for another great experience.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
ゲスト
ファミリースイート
宿泊時期: 2024年3月
ファミリー
4件の口コミ
10/10
とても素晴らしい
投稿日: 2024年4月30日
The services was excellent the only downside i can say it the room amenity is not satisfactory and incomplete
翻訳
ホテルからの返信: Dear Mr. Joselito, Thank you for taking the time to share your feedback. We're thrilled to hear that you found our service excellent! However, we regret that the room amenities did not meet your expectations. Your comments are invaluable to us, and we will address these concerns to improve our offerings. We hope to have the opportunity to welcome you back and provide a more complete and satisfactory experience.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
匿名ユーザー
スタンダードダブルルーム(禁煙)
宿泊時期: 2023年12月
夫婦・カップル
2件の口コミ
7.0/10
投稿日: 2024年1月6日
Good location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
翻訳
ホテルからの返信: Dear Valued Guest, Thank you for taking the time to share your feedback with us. While we're pleased to hear that you appreciated our hotel's location, we sincerely apologize for the disappointment you experienced with our service during your stay. We strive to provide excellent service to all our guests, and it's regrettable to learn that we fell short of your expectations in this instance.Your comments have been noted, and we will address them with our team to ensure that such incidents are not repeated in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
匿名ユーザー
スタンダード シングルルーム
宿泊時期: 2024年2月
出張
3件の口コミ
8.5/10
とても良い
投稿日: 2024年3月12日
Convenience to my trip since the location of the hotel is at the center.
翻訳
ホテルからの返信: Dear Valued Guest, Thank you for your review! We're glad to hear that our central location added convenience to your trip. It was a pleasure having you stay with us, and we hope to welcome you back soon for another enjoyable experience.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
Em123456
ファミリースイート
宿泊時期: 2023年12月
その他
7件の口コミ
10/10
とても素晴らしい
投稿日: 2024年2月17日
The hotel is very accommodating and the staff there is very friendly and helpful
翻訳
ホテルからの返信: Dear Mr. Norberto, Thank you for your wonderful review! We're delighted to hear that you found our hotel accommodating and our staff friendly and helpful. Your kind words are greatly appreciated and will be shared with the team. We look forward to welcoming you back for another exceptional stay.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
ゲスト
エグゼクティブスイート(禁煙)
宿泊時期: 2024年4月
友人同士
1件の口コミ
10/10
とても素晴らしい
投稿日: 2024年5月14日
Wonderful people and the breakfast was amazing!
翻訳
ホテルからの返信: Dear Ms. Kiyah, Thank you so much for your kind words! We're delighted to hear that you enjoyed our breakfast and found our team wonderful. It was a pleasure having you stay with us, and we hope to welcome you back soon for another amazing experience.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
Summerlita
ファミリースイート
宿泊時期: 2024年7月
ファミリー
8件の口コミ
9.0/10
非常に良い
投稿日: 2024年9月1日
The hotel is great.
翻訳
ホテルからの返信: Dear Ms. Summerlita, Thank you for your kind words! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back for another enjoyable stay.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager
Bihaichaosheng
エグゼクティブルーム(ベッド2台)
宿泊時期: 2023年11月
出張
2件の口コミ
10/10
とても素晴らしい
投稿日: 2024年1月3日
房間乾淨衞生,服務員態度也很好!就是旁邊的卡拉OK廳有點吵。其它都滿意。
翻訳
ホテルからの返信: Dear Mr. Bihaichaosheng, Thank you for your review! We're delighted to hear that you found our rooms clean and our staff's attitude very good. However, we apologize for any inconvenience caused by the noise from the karaoke room nearby. Your feedback is important to us, and we'll make efforts to address this issue to ensure a more peaceful stay for our guests in the future.We're glad to hear that overall your experience was satisfactory, and we hope to welcome you back soon for an even better stay.Warm regards,Katrina Michelle Zulueta Reservations & Yield Manager - OIC
ゲスト
エグゼクティブルーム(ベッド2台)
宿泊時期: 2024年9月
出張
368件の口コミ
10/10
とても素晴らしい
投稿日: 2024年10月27日
Accommodating
翻訳
ホテルからの返信: Dear Valued Guest, Thank you for your kind feedback! We're glad to hear that you found our team accommodating. Providing excellent service is always our priority, and we’re happy to have made your stay enjoyable. We look forward to welcoming you back soon!Best regards,Katrina Michelle Zulueta Reservations & Yield Manager