Hotel Golden Sand

It was a very bad experience.the rooms and washroom were not cleaned no toiletries in the washroom no single towels water bottle in the room …I called up more than 3 time for one water bottle. If you are planning to visit velankanni please avoid to stay in this property…..I paid for the complimentary breakfast as they already mentioned on the website it will be buffet but next day when we went for the breakfast the restaurant staff informed me it’s a set menu there will be no other options..disappointed at least you guys should inform your customers about your hotel policy and rules . Even no floor met in the rooms . I don’t know how they can treat any person like this… please avoid this property.in the same budget you will get good hotel with nice service and behaviour…but one positive side is the velankanni church is very near to this property around 100 meters…that is the only good thing about this property..

One of the terrible stays i've ever had in my life time, I went with my family ***** with my friend family after booking two rooms much in advance. I reachecd the hotel same day of the checking and 9 hours late though. It was breakfast inclided stay, but they have a fish land restuarnat attahed with this property for name sake, first day when we went for the breakfast, the server was asking for food coupen, i had to reach out the reception in person to explain as though it never exissted.. the reception had to call out his higher ups and finally agreed to give me 5 token, cause i booked two rooms, 1 room for 3 adults + 1 child, and another 1 room for two adults + 1 child. after breakfast we went to the the shrine for the english mass, we spent the whole Sunday outside. we came ack to the hotel adter our dinner and took rest. The very next day around 9:30 AM we are ready for the breakfast, this timne around i came out and got the token for breakfast before everyone. I called everyone for the breaksat to the restuarent and we all waited int he restuarant, the server int the restuarant was having his breakfat, i've given him the tokens and we all were wating there... two other kitchen boys were going here and there as though they were going to now only preapre the batter and dow... we waited for some time and asked them if they could provide as the breakfast at 10am, to my surprise they said only then they are going to prepare... i said it is not fair, we are going out for the breakfast and we had our breakfast outside paying some good amount. This is the day we had to check out before 12PM... Yes we complained to the receptions about everything happpend de***ding to reduce that breakfast amout at-least, finally after all qurrals and complains shouting about their cheating... i had a cahnce to speak to the hotel owner and finally he aggreed to reduce Rs. 500 and i was asked pay Rs. 400 and leave. i did so. No toileteries were provided, The housekeeping guys are exists to just beg some money for anything they do. no amenities not even a towel and soup...terrible hotel. cost is too much for the service, i've told them i've no propablem paying, but provided your service is good. theri silence was the answer after my shout out.