ビバリー ホテル バタム(Beverly Hotel Batam)

Not a very good hotel for me for cleanliness and hygience wise but for the price paid it is acceptable and overall i enjoy my stay especially with their complimentart breakfast. The only issue i face for throughout my 3 day stay is the faulty shower that it spill everywhere without a focus and enough water pressure that cause my shower my dirty cause i am a person who prefer to shower very detail clean but with this faulty rain shower it took me quite a long time to 100%clean myself plus water spill every where when you on the shower cause me to have a hard time properly clean myself after i shampoo my hair. The pillow cover sheet also never change that has previous guest smell. Also the basin tap water also faulty causing water spill everywhere. The towel is the worse part, i never see such a white towel washed till it is grey black in color and it smell like a yeast mouldy smell that i suspect do they even put detergent to wash the towel. The most scary part is the bottle shampoo and body foam they provided added alot of liquid in it not sure why is it so watery instead foamy....however i have stay so many run down and worse hotel in my life which i consider this is still better than thailand hat yai i have stayed. The hotel staff's attitude has cover up all the faulty and imperfection problem making my stay happy and content. And i think hotel is very considerate provided knowing their imperfection, they didn't charge a crazy high amount like thailand and singapore which i think is why i like this hotel. I read the review some have complain the breakfast buffet but in my opinion, the hotel SERVE A GREAT TASTE FOR THE FOOD THAN MALAYSIA, YOU GUYS MUST TRY. ALSO THE STAFF GREETED ME GOOD MORNING AFTER I FINISH MY BREAKFAST WHICH IS SOMETHING I NEVER ENCOUNTER IN ALL MY ASIA TRIPS THAT BRIGHTEN UP MY DAY AFTER I MEET A SUPER BAD SPOREAN/MALAYSIAN GUEST IN MY BREAKFAST TIME GOSSIPING ABOUT ME WHERE MY MOOD WAS SO DOWN BUT I WAS IMMEDIATELY CHEER UP BY THE WARM STAFF IN BLUE SILVER UNIFORM SMILING AND GREETED AT ME. INDONESIA STAFF ARE KIND AND WELL MANNER, WHICH I WILL STILL CHOOSE THIS HOTEL IF I HAPPEN TO COME AGAIN. THANK YOU VERY MUCH for the hospitality. The hotel only problem is that they need to renovate the old faulty facility and towel linen cleaniless, the rest they really 4 star service. I quite regret i didn't go for all my daily complimentary breakfast except the last day which i missed so manu good food. DO TRY OUT AT BEVERLY BATAM HOTEL, IF YOU ARE A BUDGET TRAVELLER OR COUPLES, THEY ARE AWESOME.

Hi there,,yes im very happy staying as i would say that the service was very good,,And i was serve so respectfully with smile everytimes i went for breakfast and coffee break by mr,nando and friends,,,I feel so welcome by all staff in the front desk,,Would recommended to friends and family to stay in this hotel,,Thanks

I had made a booking few weeks before our stay after reading a good reviews from this hotel but i was very disappointed when the front desk gave us a connectied room. I wanted to change it but she said all the rooms are connected. Which is i dont believe her. For two nights we cant sleep We can hear people talking and laughing on the next door during the night and It was very disturbing. Room wise is ok except for the toilet, poor wife signal in the room non cooling aircon and non comfy pillows. The sink and the bath tub has a lot of yellowish stained and the center of the toilet bowl was already discoloured. Breakfast not much desserts and bread. My side i dont recommend this hotel.

Overall std dan agk kotor lokasi bau tai dan tdk layak untuk keluarga. Club mlmnya

Request 2x for pillow cover cos room pillow no cover case upon check in, request for towel, body wash n shampoo till I check out not given.

The front desk of this hotel personally welcomes you and keeps in touch with you via WhatsApp. A first of a kind experience for me. The staff are very well trained and personable. If you book early the hotel provides complimentary breakfast. The only thing was that a bucket of ice was chargeable at 30,000 rupiah which was unnecessary in my opinion. Look for Fanta to provide ⛴ pick up service. A must stay hotel when visiting Batam!

Very basic for this hotel, No lift access for basement KTV to lobby Room wise generally is good and clean Breakfast serve is cold food Limited choices for the food

The breakfast is nice for makan and the shaffs is friendly and helpful , good to stays, ⭐️⭐️⭐️⭐️ 1/2 BNI

No window and given room next to lift . Always noisy when lift is in operation. Requested to change no other avaiable room. Not going to stay next time