シティ セントラル ホテル(City Central Hotel)

Hotel very near Shopping / food centre and massage area. There aloes of variety of food to dine in. But hotel Look a bit torn down due to new management of the staff.. All old workers have been replace and transfer to other locations. Would really like to stay here again.. Hope they can keep up to the old employees standards.

Dear,Managent In charge I can say that Iam quite a regular in city central and Iam writing due to my unpleasant stay and treatment from 1 of your staff I eloberate a small build Chinese lady with a stuck up and rude outlook and respond to guest frankly let me give the management my point of view if this lady don't know how to respect guest and smile I guess she don't belong to the Service Industry.And I believe the management are not on the ground to see this problem so as a guest I pay and not staying city central for free so I demand a small respect from your hotel staff as Iam a guest .But for the pass few days this small build Chinese lady wearing city central uniform really piss me off as if she owns the hotel ,higher management please look into the matters as if this staff keep on having her attitude problem towards guest she can spoilt city central good names from the outlook of a guests perception.Management should take note about this matters seriously before the situation get Bad for your hotel outlook and please send her for a hotel course so she can learn to respect guests in future . Sincerely Mr Md.