Beside the location is good, nothing is good to feedback. Check in takes a super long time and slow, first to check in, but slow comer able to get check in first or check out faster than me.
The room is super small, towel super dirty, no place to hang clothes, air con remote not working most of our rooms. Overall, stay one night only, so just try and no more next time.
翻訳
lok kone Wong
宿泊: 2024年6月
友人との旅行
1件の口コミ
4.0/5
とても良い
投稿: 2024年6月18日
stay for 2 nights , overall OK , but need to tell reception if you need room clean up. so its ok with us as we stay only 2 nights.
翻訳
JaysonSew
スーペリアルーム(ダブル)
宿泊: 2024年6月
家族旅行
1件の口コミ
3.7/5
投稿: 2024年6月18日
the hotel is strategically located, right opposite of Grand Batam Mall, there is Circle K next door and IndoMart nearby. Walking Distance to Batam City Square and A2 Foodcourt.
The front staff is helpful and friendly. there is also parking space reserved right in front of the main door (if you are driving).
The room is a little small but it works well if you are only there for sleeping, the soundproof is bad, you can hear people walking and talking outside. The only cons for me is the toilet, is well worn out, yellowish tiles and the towel is all greyish colored.
But for the price you paid, you will have to lower your expectation.
翻訳
Raga Kuswardhono
スーペリアルーム(ダブル)
宿泊: 2024年8月
カップル・夫婦での旅行
2件の口コミ
4.0/5
とても良い
投稿: 2024年9月29日
amazing location, and clean room, would come back to this hotel for sure
翻訳
Jason3327
宿泊: 2024年6月
家族旅行
2件の口コミ
4.7/5
素晴らしい
投稿: 2024年6月17日
Nice and clean hotel with grey service. Great for family trip .
翻訳
Delvin
スーペリアルーム(ダブル)
宿泊: 2023年12月
カップル・夫婦での旅行
1件の口コミ
3.0/5
投稿: 2024年1月2日
First thing definitely good location but room very small no windows, night sleep felt itchy, towels smell horrible and toilet a bit flood when having a shower, ventilation fan noisy.early check-out the next day. Too bad having this experience in this hotel.
翻訳
ゲスト
スーペリアルーム(ダブル)
宿泊: 2023年12月
一人旅
1件の口コミ
3.2/5
投稿: 2023年12月18日
It was good before, hence coming back. However, in my opinion, the service is not up to standard now.
The cleaning of room is only upon request and I was not made known.
The room allocated was with no window and too small even for a solo traveller (i need to walk side way and no space for my cabin size luggage).
Loud sound from early morning (630AM local time).
Probably will not be back again. But the location is definitely a plus point.
翻訳
Seng
スーペリアルーム(ダブル)
宿泊: 2023年11月
カップル・夫婦での旅行
1件の口コミ
2.0/5
投稿: 2023年11月13日
Very disappointed and disgusting holiday...at the hotel on 11/11/23 at around 1500 hrs and was told by hotel staffs that i had cancel my booking and indeed very surprise when i do not cancel my booking which i had paid in full could and explaination on this be englighten to me asap.
翻訳
ゲスト
宿泊: 2023年3月
家族旅行
23件の口コミ
3.0/5
投稿: 2023年3月19日
Hotel location was gd..but the room is alil' bit to small,there was no cabinet to hang ur clothes & u cnt sleep comfortably coz u can hear people talking loudly out of ur rooms...i guess the walls sound proff are bad...
翻訳
MingZeon
スーペリアルーム(ダブル)
宿泊: 2022年10月
一人旅
15件の口コミ
3.2/5
投稿: 2022年11月13日
The toilet get easily flooded even if you shower for 20 seconds only.
The drain is in a bad spot and the water does not flow to the drain direction.
Location is good
翻訳
ゲスト
宿泊: 2022年9月
カップル・夫婦での旅行
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年9月28日
We enjoyed the 3 days stay at Sovrano Hotel. A superb location!
A walking distance to Grand Mall, BCS and of course local eateries! We loved the ala carte breakfast for the 2 weekdays mornings! Thank Sovrano Hotel n your friendly staff!