ザ・ワンダー・バレー・リゾート(The Wonder Valley Resort)

Booked a family room between 6-8 oct. Greeted with a very cold attitude by the manager as if he is doing us a favor by offering room foc. We ignored and shifted to our room. Stain marks on bed sheets. The geyser was not working in the primary bathroom. The tap of the secondary bathroom was loose. We complained about the geyser to the manager. Seems the manager took it very personally as he got the call from mm t in no time. We were told by mm t as well as by the wonder valley management to shift to another room( super deluxe. We shifted and thought of an end to our ordeal and started settling down. We were almost settled when we got the call from wv management that the geyser is repaired and we need to pack our bags and shift to same old room. The same arrogant manager was in no mood to listen and didn't even show a basic courtesy to even talk to us properly and banged the phone down. Despite covering a hectic journey from delhi, we had to pack our bags again and finally shifted to the same room which we booked. We couldn't sleep properly either as their was another group of boys who were also staying in the same property, started boozing, partying and playing and singing songs on their music system with absolutely no stoppage from the hotel management. With no alternative available that night, i somehow managed to force myself to stay that night. Though i pure booked a non-refundable 2 nights stay but with such pathetic living conditions, i forfeited my 2nd day's stay and shifted to another property. The harassment which i had gone through has spoil t my entire vacation of my entire family

Awesome experience it was overall. We had a fantastic stay there. Hotel staff was very courteous & food was so delicious too. I would definitely visit again in this hotel in future.

Pathetic experience to say the least. Rooms were not cleaned properly. Room service was terrible. Food was pathetic. And we were charged extra for our complimentary breakfast. Overall a complete zero to the hotel. When we tried to clarify our extra charges the staff was very arrogant. Mm t should write off this hotel from their kitty.

Poor cleanliness, room given was not clean insufficient staff. No dining hall no food options in breakfast

Rooms were good but food options was very less. Staff was very good. Location wise average othervise everything was good.

Very good property with excellent view. Courteous staff and good services. Bonfire in the evening added additional enjoyment to the stay.

Rooms are excellent, though location wise it does not offer great views. Food is good though expensive. Buffet breakfast was charged reasonable though. Driver's stay was not complimentary and they asked for rs 500 with breafast and dinner. Usually driver's stay is complimentary in similar hotels. They should think about it.

Location of the hotel is good. Rooms are comfortable and clean with a good view. Courteous staff and food quality is good too.

Nice stay with pleasant mountain view and good food. The place was well organised and at decent location in mukteswar.