ゴールデン チューリップ ウェストランズ ナイロビの口コミ・レビュー・評判

I was expecting much more from this hotel, having started before. My son and I stayed too close out a week in Kenya. The time was clean, but here are the issues: -TV didn’t work the entire time (despite 3 calls to fix, nothing happened) - water pools in the bathroom are a relatively short use of the shower - coffee shop sold me a stale piece of cake (my informing them and returning 3/4 slice did not result in any change in the bill or offer for something different!) While none of the above issues are a huge deal, it gives more the feeling of a 2-3 star hotel. Generally, the staff were friendly, but not aware of hospitality. This should not be the case for a Golden Tulip in the Westlands. I mentioned a couple of these things at checkout, but one manager dodged a response by wrapping up his shift without closing the loop with me. The next manager was unavailable when I needed to leave (he also was unreachable by the front desk staff)