When we checked into the room, the curtain was already half torn and hanging down. The front desk staff said they would take care of it, but after several hours nothing was done. I understand that the staff member was busy since they were working alone, but this kind of service is something I have never experienced at any hotel around the world. I am truly disappointed and will never stay at Ibis again.
We enjoyed everything! Very cute lobby! An amazing Staff! The decoration inside was awesome! Our breakfast?...OMG it was incredible good: there was everything, really nice presented, every empty dish was immediately refilled... Great!
翻訳
ホテルからの返信: Cher Shelena, Nous vous remercions pour votre notation suite à votre séjour à ibis Styles Nancy Centre Gare. C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Chère Shelena, en l’expression de nos sentiments les meilleurs Rachel-C. Deniset - Directrice
ゲスト
宿泊時期: 2022年12月
夫婦・カップル
8.0/10
とても良い
投稿日: 2023年1月31日
For two days in Nancy, we had a room here. The largest we have had in the Ibis hotels we used this holiday. Walking distance to the center of town.The breakfast was good and varied, it was even possible to boil your own egg. The hotel is very near the train station parking lot, but there is no discount given, and it came to much more than we had expected. On the outskirts, Ibis parking is usually free, and elsewhere a discount had been given.