We had booked a double room but on arrival were told we were `upgraded` to a 'Family Studio' in an annexe up the road. This room was at ground level but with very little daylight or any outside view, a musty smell and not well swept.
We made a complaint and the very helpful receptionist found a 'regular' double room for us straightaway in the main building. This room was fine and as we had expected to be given in the first place.
自動翻訳