ザ コテージズ アンド ロフツ アット ボート ベイスン(The Cottages & Lofts)

Due to the tropical storm Lee all boats were canceled and we did not get to the island for our stay. They provided a full refund which was very nice. We hope to reschedule soon.

I contacted customer service via email to reschedule my trip due to a family member being in the hospital. No reply. ******* rang them on my behalf. They said that their policy was strict and that I would to cancel in order to reschedule.. losing my $1,000 in the process. Zero customer service. Avoid!

Loved being right on the water and by the boats. Easy access to shops and places to eat. Loved the free bikes too. Staff was super nice and we had a great time.

The level of disrepair this property is in is not only very disturbing and disappointing, but also extremely dangerous. The most concerning issue was the water POURING into the closet in the bedroom from the ceiling, anytime the air conditioning was on. It was leaking a significant amount of water immediately next to the electric breaker panel, a clear fire risk. I called twice to express concern. The first time they sent a maintenance man, that basically did nothing. The second time a kind manager (Shawn) called other hotels to see if they could accommodate our dogs and they could not. The other issue with Sea Siren Cottage, besides the fact is NOT on a wharf or the boat basin at all, is the volume of noise from The Gazebo Bar. It sounded like a rave until all hours of the morning and we essentially were unable to sleep. Furthermore, the Sea Siren Cottage was lipstick on a pig and falling apart. The couch was faded and looked dirty, the door to the deck had been kicked and was rotting, the windows were cracked, there were wires sticking out on the deck and at least an inch of moss growing, showing it had not been cleaned at all this season. The floors were very scratched, the door frame was held together by hot glue from a glue gun, and there was no deadbolt on the bedroom door that went to stairs to the ground. The bathroom vanity was rotting where it met the floor and the radiator cover was hanging off of the radiator.

Beautiful location, cottage had everything we needed ! Staff were all so pleasant. Only complaint is that we wish we could have stayed longer!!

You are paying for location and this has it! NO water pressure in shower, but that is why it's eco friendly. Staff could not be more friendly and welcoming!! Food around is best of the best! Can be noisy but you are in a marina. Needs updateing but so nice you don't notice. Your not paying to be in the room. Quahog says great vacation spot. 4 paws up!

The location is perfect. The cottage was clean and plenty of space. The staff was supper nice .

The property is very old and run down- we switched to the white elephant and loved it

Great location- can be subject to nightime noise