The hotel is nice and most of the staff were lovely, but my experience was deeply affected by a serious breach of trust. I had 100€ taken from a wallet hidden in my backpack after room service entered. The wallet was moved, opened, and the money was gone and other possessions in my bag had been moved around the room (laptop, tax refunds) Later, we asked for no cleaning on a particular day as we wanted to stay inside but multiple staff entered anyways, without knocking. When I reported the theft, management dismissed it and later responded with a message saying he had been a lawyer for 20 years and that reporting was a bad idea. This was a clear attempt to intimidate two younger girls from reporting the situation. Later, we asked for no cleaning on a particular day as we wanted to stay inside but multiple staff entered anyways, without knocking, which increased my anxiety. It’s a shame, because the view is unreal and the waitressing staff were lovely. But I left feeling uncomfortable and anxious. Be very cautious with valuables if you choose to stay here
自動翻訳