Best Western Naples Inn Suites

場所はとても良いです、とても清潔で快適です

Whole property needs renovation. From the front desk area to rooms, everything needs to be replaced.

Please call this hotel before you check in, especially if you’re going to check in at the stipulated time as I could not check in until well into the afternoon because they had a lack of cleaning staff If you are checking in the evening you’ll probably be fine but this was a massive inconvenience. Very expensive to stay here but I understand it is prime season Maybe a lot of workers staying in hotels fixing hurricane damage from over a year ago? All of this going through insurance driving the price up. Kitchen lounge room and bedrooms function ….beds were old everything was pretty dated no renovation there. But it was only a one night stay good size TV, couch space plenty and comfortable

WE booked a king suite and were upgraded to a condo. WE obviously had more room but gained a view of a street and the parking lot instead of the pool/gardens courtyard that we were expecting. No explanation given upon checkin.. Stayed 4 nights and housekeeping NEVER came into our room. The pool shuttle was awesome.

There were no rooms ready when I arrived. They told me they will call me on my phone when the room is ready. I told them I had a 2 yo baby that need to take a nap. After 1 and a half hour I went to check again and they gave me a room and when I open the fort, was occupied. Then, they gave me another room and the toilets did not flush. They could not fix it and no other solution offered.

The suite was excellent, roomy and comfortable. You folks underpromised and overdeliveted. But i have to say a word about your staff. Everyone, from the front desk to the grounds crew to the breakfast attendants, seemed depressed, not happy in their work. No one was outright rude to us, but no one smiled, greeted us pleasantly, or even looked at us when they spoke. This was pervasive. An animal rots from the head down, so i attribute this to management. If you could improve overall morale, you'd have an oasis on your hands.

Desk staff was very helpful and room clean. An excellent breakfast made less than satisfying because it poured outside where it's served and there are no alternative plans for rainy days. Needs table or desk, chairs and microwave in room.

Very nice hotel! Recently renovated room, beautiful breakfast near the pool area surrounded with trees. I recommend!

This older garden hotel is being renovated and seems to be under new management with some teething problems. We loved the location adjacent to the Tamiam Trail. Perfect for riding our bikes to the beaches, restaurants and around the quiet tree-lined streets with mansions! Our ground level patio room faced the quiet and lovely interior garden and pool area. The pool was clean, but our room was not...the floor was covered with sand. The room was sp****ly furnished (one chair, no desk or table) with new furnishings and comfortable bedding and mattresses. The glass shower enclosure was installed incorrectly and leaked onto the floor. The hot breakfast was OK but not outstanding. They are trying, but have a ways to go. We would stay again for sure for the pool and location.