ハイアット ハウス ネープルズ / フィフス アベニュー(Hyatt House Naples/5th Avenue)

Great location. Very friendly staff. Very clean and nice pool area. Complimentary breakfast was good and nice to have for an option.

This property was very convenient to Old Naples shopping and dining. Lots of parking in garage. Room was very spacious and very good value. Breakfast was great. Gym was ample and not busy. Pool area was nice with views of water. It is however in very close proximity to the Naples airport and during the day planes are continuously taking off and landing and it is quite loud but was fun to watch. The only problem we encounter is that housekeeping did not attend to our room 2 of the 3 days we were there. The first time we thought might have been our fault as we had our do not disturb sign out until about noon. But no one came back in afternoon. The 2nd day we asked the maid if she was doing our room and she said yes, when we returned it was cleaned and freshened. The 3rd day we were out from about 10:30am til 9pm and came home to find the room had not been cleaned again. We left the next morning. I commented about it to the front desk and the lady said sorry I'll talk to housekeeping. Seemed like a weak response/apology for the lack of service.

I really liked the hotel. It was clean and it had good food. My only concern was how very very loud the planes were when you were sitting at the pool. I didn’t feel relaxed.

Very noisy highway adjacent to the hotel Breakfast has limited healthy options- no unsweetened yoghurt, no fresh vegetables Restaurant/ Bar on sight has very limited to no healthy food selections No good coffee drinks options during the day Pool is very clean and nice but hot tub is not always hot, one evening it was cold and there are no jets

Nice pool area and beautiful view of the marina both during the day and at night. Downside is airplane noise but all hotels in the area have to deal with this. Room is well insulated for the noise level.

Angela and Shelby were extremely helpful after I chose the wrong date. They also took the time to even upgrade the room as an accommodation The staff have been wonderful.

Nice property. Good location. Friendly staff. Furniture is being changed. Nice swimming pool. Okay breakfast provided.

Great place to stay with all the amenities needed and clean, friendly staff, great pool! Awesome location. Close to tin city, downtown Naples and so much more. Only flaw was airport is nearby and loads of planes landing.

very nice property, lovely swimming pool. overall great experience, but for the bar staff - the lady was unwelcoming and obnoxious when asked about menu suggestions. Surprisingly the chef was walking around to check how people are doing, and food was excellent overall - shame the bar lady attitude didn't make us feel welcome at all.