ホテル ロメオ(Romeo Napoli)

Very nice hotel; quirky but all facilities provided were good. Room was very comfortable and clean. Location was excellent. Unfortunately Naples is somewhat dirty and that was true around the hotel. Overall rating was very good. We didn't like a) the bathroom lighting came on automatically in the night as it was disturbing our partner, the breakfast area is relatively small and staff seemed harassed (we had to wait to sit down on 3 out 4 occasions); and rap music in the cocktail bar seemed inappropriate.

The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome. Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened. Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold. The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy. The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.

Deceptive. We paid for a harbor view and we received a view of old building and city cars. There explanation is that hotel is around the harbor. No harbor view at all. Also cheapest thing on there me he is 38 euros.

Service was nice and the hotel is maintained well. They advertise harbour view in some rooms. It was more like glimpse of harbour as it’s heavily obscured by a derelict building in between the hotel and the harbour.

Excellent, hotel, great location, perfect and professional fitness center, great breakfast with excellent service!

and The rooms were modern and comfortable, l would book a suite next time for extra room

This hotel is very nice and surprisingly impeccable with its decor once you’re inside. The breakfast is amazing with high level service and great views overlooking Mt. Vesuvius.

Overall, it was quite hard to find a 5star hotel in Napoli that has the full kit. We booked this hotel for two nights, coming from Capri, and thought it'd be good to end our stay here. The only reason we booked this one, in relation to my first statement about 5star hotels in Napoli, was because of the pool. From the pictures you'll see this amazing view, the pool looks really nice and you think that you'll have this great short-city-stay. However, as soon as we checked in (which went smoothly, and all were friendly) my husband and I ran up to the pool are as we were excited to spend time there. The pool is really small, it is not maintained at all, it was dirty and yellow (from just being old and not well kept), there are very few sunbeds and the whole mood sort of changed when we first saw the pool, and then the actual view of just a big industrial facility. The hotel area, its location, is not very nice, and maybe this is something that one can put aside, if the pool are would have been mirroring the pictures online. If you are spending one or two days in the city, and want a place to sleep, sure this is a good hotel for that. But due to our experience we are not sure about the value. We paid about 400 euros per night, and it is simply not worth it. However. The rooms were nice, beds=comfortable, the breakfast was very nice but sure to us complaining about the pool, the service was cheeky. "We can't build a new pool" they said. ********** helped us!!!