ザ ハーミテージ ホテル(The Hermitage Hotel)

It was beautiful !!! The rooms were nice, very clean, staff exceptional and just overall an awesome experience.

This is truly a must stay in Nashville, with an amazing bar, cafe/bar and restaurant in a beautifully renovated hotel. The check in was the only downside as they didn’t have record of my reservation, no apology but instead patronizing attitude and didn’t honor the reservation rate.

Staying at the Hermitage Hotel is like going back to a time when elegance and refinement mattered. The beautiful lobby evokes memories of the gilded age. The staff could not be more accommodating. The rooms are large and well appointed. Little attention to details like the Frette Turkish towels, luxurious bath robes, Molton and Brown toiletries, scrumptious Meringues with turn down service, umbrellas for rainy walks, choice of pillows and Sonoma Cutrer Chardonnay in the mini fridge made our stay enjoyable. Drusie and Darr was fabulous as well!

We don’t stay in 5 star properties often. And, now, it will be difficult to stay in anything else. The staff were impeccable. The way they treated us was amazing. We felt special, which doesn’t happen often. The room was exceptional, and I can’t wait to go back. Well done.

The rooms were amazing and staff was terrific. Restaurant was just so-so for breakfast but great for dinner.

This hotel was extremely clean & accommodating… beautiful inside & out will definitely stay here again

My wife and I are local so we seldom stay downtown but decided since it was our 45th wedding anniversary we would try the Hermitage Hotel. What a treat! Every aspect of the hotel was elegant without being stuffy. Our room was magnificent with an unobtrusive view of the state capital. It was convenient to the Ryman Auditorium were we had booked a concert for the evening an also to Broadway where the action is. We will definitely stay there again.

To whom it may concern, I recently stayed 2 nights at your Nashville location, Saturday September 23-September 25. My experience with the bathtub ( sincerely main and only reason i booked this hotel as bathtubs are hard to find. The second night trying to take a bath the water was yellow. I didn't realize it until it was filled up. I thought perhaps something was in the tub causing the discoloration. I rinsed the tub and washed it down and refilled watching it come out this time and it was coming out yellow from the faucet. I brought this to the attention of the manager at the hotel and was comped parking. I was already promised complimentary parking from the ********** agent by the name of Anne. I would like a refund of 1 night and feel this is fair considering the circumstances. I have been ill since returning and can provide medical bills to be reimbursed if this is not going to be addressed. The manger at the hotel advised me to contact him and I have now 2 x and have been ignored. I look forward to hearing back to address this matter prior to escalating things further. Thank you,

We have been to Nashville many many times and stayed at lots of nice hotels. We loved The Hermitage Hotel the best! Great rooms, service, restaurants, location and history!