I booked this for my mom, mid70s, who was traveling alone and got stranded during an unexpected connection in the nashville airport during the winter freeze. Was a bit nervous given all the negative reviews but it was evening and all hotels near the airport were booked. Pleasantly surprised, Mom said she didn’t have a single complaint. Staff was very courteous at night and in the morning. The room was clean and all was as expected. Bedding was fine and there were no odors (per another review read). Giving it 3 stars because the shuttle was not running on arrival so had exorbitant Uber fee during storm (and just happy to get one!). Shuttle was supposed to take her back to airport at 6:30am but cancelled. Did appreciate that they called at 3am to let her know so that she could make arrangements early. She said breakfast was out early and she was able to grab a muffin on the run!
自動翻訳