The issues began when we arrived. There is no parking on property. If you rent a car, you must valet park or park down the street at another property. The cost is ridiculous at $35 per day. WOW! The hotel is aesthetically pleasing. It's beautiful! The front desk staff was exceptional! They know their stuff. Katrina, the concierge, was absolutely fantastic. She helped us book all of our excursions. She knows her stuff about the islands. When we made it to our rooms, they smelled strongly of rotting fish, which never went away. We were told that the smell comes from the water coming through the pipes. The staff at all of the dining establishments on property were rude. For some reason, they seem to think that a bad attitude is worth more tip money. (FYI: Every place you eat in Nassau adds a 15% gratuity to your ticket, which you cannot change even when the service is horrible.) We will NOT return to this property!!
自動翻訳