When we arrived just after check-in, our room was not ready; we were offered a free drink at the bar. However, the room was not ready until nearly 4.30 pm.
We were not informed about the number of mosquitoes in and around the property before traveling, and my husband and I were badly bitten.
I know the Hotel can't account for mosquitoes, but I feel they have a duty of care to their guests to inform them or have something in the room to keep them at bay or even a heads up before traveling to the Hotel.
The cleanliness of the room was below standard too.
自動翻訳