Unprofessional way at all i’m long stay guest, contact the general manager Mr. Ahmed abd elhamid And receptionest MONTASER YEHIA they blocked us on our numbers and i just was confirming that i will stay at my usual room 😃!! So how can be a good hotel when the general manager itself told us they will update us with our reservation on booking if it will be our usual room or not! And montaser yehia was so so rude seen for msgs with no answer beside the block!!!!! We pay money to enjoy not to be treated in this unacceptable way!!
翻訳
ゲスト
宿泊時期: 2025年4月
その他
6.0/10
投稿日: 2025年5月18日
Great location if you want to go to visit the Pyramids, but not much else to positive about it. The breakfast was very limited and not really fresh. The hotel itself is very outdated and my girlfriend didn't really feel safe around all the men working there and staring constantly so we didn't feel like trying the pool. The reson for the 3*'s is the good location and the great taxi service they had.
翻訳
ゲスト
宿泊時期: 2025年4月
その他
10/10
とても素晴らしい
投稿日: 2025年5月15日
I was initially hesitant because of some older bad reviews, but I’m glad I gave this place a chance. The hotel was very clean, and the staff were incredibly friendly and helpful throughout my stay. It seems like the management has really improved things. I had a comfortable and pleasant experience, and I’d definitely recommend it to others now.
翻訳
ゲスト
宿泊時期: 2025年4月
その他
2.0/10
投稿日: 2025年5月6日
I had a terrible experience at this hotel. The cleanliness was absolutely unacceptable — the place was full of insects, including bedbugs, and it was clear that hygiene was not a priority at all. Everything felt dirty and neglected. I strongly advise anyone considering this hotel to look elsewhere. Definitely not recommended. كانت تجربتي في هذا الفندق سيئة جداً. النظافة معدومة تماماً — المكان مليء بالحشرات، بما في ذلك حشرة البق، ومن الواضح أن النظافة ليست من أولوياتهم. كل شيء كان متسخًا ومُهملًا. لا أنصح أي شخص بالإقامة في هذا الفندق على الإطلاق.
翻訳
ゲスト
宿泊時期: 2025年9月
その他
4.0/10
投稿日: 2025年10月25日
Delusione. Personale poco preparato, sembrava tutto molto arrangiato. Avevamo la mezza pensione, il buffet era.scarso e sempre uguale. Non mettono i bicchieri a tavola e mancavano sempre alcune posate. In camera era presente un bollitore ma se usavamo le tazze non venivano cambiate e messe pulite. La wifii funzionava pochissimo. La spa era chiusa. Nessun intrattenimento serale. I terrazzi delle camere non avevano ne sedie ne tavolino. La doccia in camera spruzzava lateralmente. Pare che sia riaperto da poco ma questi ragazzi devono lavorare meglio per accogliere ospiti da tutto il mondo.