ザ ビーチコーマー ホテルに泊まった方の口コミ・宿泊体験

ホテルからの返信: こんにちは、フィードバックありがとうございます。ご滞在中にいくつかの点でご満足いただけなかったことをお詫び申し上げます。ご指摘いただきありがとうございます。ネルソンエリアで楽しい時間をお過ごしいただければ幸いです。よろしくお願いします。 ザ ビーチコマー ホテル

ホテルからの返信: こんにちは！コメントしてくださってありがとうございます。ご滞在をお楽しみいただき、楽しい時間をお過ごしいただけたことを大変嬉しく思います。ぜひまたお越しください。よろしくお願いいたします。Beachcomber チーム

ホテルからの返信: Hi there, thank you for sharing this lovely feedback. It was so nice to have you here. We appreciate how nice it feels to be greeted by a warm, cozy room on arrival, and we love to do what we can to make our guests comfortable. Hoping to see you back here in the future. Kind regards, The Beachcomber Hotel team.

ホテルからの返信: Hi there, thank you for this great fantastic review. We appreciate you choosing The Beachcomber and are happy to hear you were pleased with your stay. Some nighttime social activity could be a possibility, and we do have a night manager on site who is contactable for any noise disruption affecting guest comfort. Thank you for your feedback, we look forward to welcoming you back again soon. Kind regards, The Beachcomber Hotel team.

ホテルからの返信: HI Kimberlyn! Oh these photos are so cool, thank you for sharing. It was lovely having you here and we are so glad you enjoyed your stay. Kind regards, The Beachcomber Hotel team.

ホテルからの返信: Hi there, thank you so much for providing this feedback. We are so thrilled at how much you enjoyed your stay. May we just stay the staff member in question was mortified by their mistake and hopes you will accept their apology again. This has lead to a staff discussion on taking extra care when approaching and entering guest rooms so this doesn't happen to future guests. Thank you for reiterating the importance of this for us. We wish you all the best in your future travels and hope to see you back again (but not inside your room!). Kind regards, The Beachcomber Hotel team.

ホテルからの返信: Thank you so much for this fantastic review and for sharing your feedback. We are so pleased to hear you were happy with your stay and enjoyed the location. We hope to see you again soon. Kind regards, The Beachcomber Hotel team.

ホテルからの返信: Hi there, thank you so much for this feedback, we sincerely appreciate it. We are pleased you were so happy with the staff and the location, we hope you had a lovely time in the area. It has been noted that you didn't mark high for the cleanliness and that has been passed on. Thank you for taking the time to provide your review, and we hope to see you again soon. Kind regards, The Beachcomber Hotel team.

ホテルからの返信: Hi Rowan, thank you for your feedback. We are very happy with everything there is on offer in our surrounding area and are pleased to hear you enjoyed your stay. Kind regards, The Beachcomber Hotel team.

ホテルからの返信: Hi Trish, thank you for providing your feedback. We hope you had a lovely time on your stay with us and look forward to seeing you again. Kind regards, The Beachcomber Hotel team.

ホテルからの返信: Hi there, thank you very much for providing this honest and helpful feedback. We are happy to see that overall you were quite pleased with your stay, but we can also see we have some areas to improve in and we thank you for bringing these to our attention. We are usually a very cheerful and enthusiastic group around here so we do apologize for having given you a poor impression. It is a valid point that our prices are quite high during the busy season, we do stay competitive while still aiming to stay affordable for anyone to enjoy a holiday. There are plenty of activities in the area, maybe just a little hidden but any of our staff are always happy to talk about what to see and do around our lovely neighbourhood. We hope you had a great time in Nelson and wish you all the best on your travels. Kind regards, The Beachcomber Hotel team.