ポッターズ ヘロン ホテル(Potters Heron Hotel)

Was overall good but could be much better if the place was given a much needed facelift especially the bathrooms which were a bit tired but clean, the staff are fantastic and really sell the place giving a lovely welcoming atmosphere the food is lovely but limited and couldn’t fault the breakfast! The location is good if you want a rural setting. Was very cheap so that offsets the flaws and would not rule out going again

Property very dated in need of refurbishment . Bar,restaurant and reception are passable but tired with musty smell in some areas. Our room was hideous.Carpet worn and dirty.Furnishings old and damaged. No heating controls that resulted in very hot room. The heating turns on automatically and makes a noise very early in the morning.The radiator controls don’t work. The bathroom was awful.The bath taps are corroded and the tiles are covered in mildew . It’s a long time since we have had a shower curtain and this One had discoloured and smelt. Cleaning was almost non existent apart from the bed being made. From the Road it looks a lovely property,best advice drive by

The staff were great, dinner was good, breakfast good too. Rooms need updating, doors, balcony and bathroom.

Had a lovely stay which was very much off the cuff, beautiful building, a great balance between the quaint thatched outside and modern interiors. Staff were attentive and always nice, particularly the head of front of house and reception staff. Near a busy road but still very quiet inside all areas. Food was also very nice both for breakfast and evening meals.

Potter’s Heron has it all, including Ken, the resident peacock. The room was comfortable and spacious. We ate at the attached hotel restaurant for both breakfast and dinner and enjoyed all the food. The beef stew was especially tasty. My daughter loved the chicken.

Very comfortable hotel with a warm welcome on arrival, very good value for the night, we would stay in the hotel again but would chose not to have breakfast, it was ok, but we thought would be waiter service not buffet as the menu shows eggs benedict pancakes etc and we had no offer of this. Nice quiet area with plenty parking, there was a wedding on but we were not disturbed by it at all.

Nice friendly staff, however rooms tired and shabby. Dirty bathroom, and rooms in a poor state of repair. Good parking, but no electric charge point for EV's. Food in the pub not that good. Basic frozen ingredients, burger and fish in our case, and nothing to write home about. Expensive food for the area as well.

Very comfy welcoming stay. Friendly efficient staff. Room service meal was delicious. Was a function happening Saturday but the room was located far enough a way not to cause a noise issue. Excellent location as close to all the facilities in Southampton yet a peaceful lovely spot. Would definitely recommend.

We had a wonderful 1 night stay, room was comfortable, im disabled there was a lift go bedroom floor and good disabled access throughout, very quiet. Excellent evening meal and breakfast.