ソネスタ ES スイーツ ウィルミントン - ニューアーク(Sonesta ES Suites Wilmington - Newark)

非常に素晴らしい！掃除！しかし、彼らには無愛想なスタッフがいます

Wonderful accommodations, spacious and clean. Definitely worth the price and more. Check in was quick and friendly, check out was contactless. Did not stay for breakfast but the seemed to have a very nice spread and in-room kitchen is fully stocked to cook your own groceries. Will definitely stay again.

My stay is and always is very accommodating and comfortable. The customer service is consistent, accommodating and very friendly. I’ve had several stays over the past 3 years and it’s been consistently easy. Any concerns are addressed , reasonable requests are accommodated right away problems are corrected. The rooms are perfect and better than hotels in size, amenities and access. I stay for the full kitchen so I can make our meals and maintain diet preferences and restrictions while traveling. Highly recommend.

The property is very deceptive from the outside. Battled roaches throughout the entire room and was not happy. Had to plastic bag what I had in the room. And since I paid prior to arriving at the hotel getting a refund is next to impossible.

Great location, front desk staff was amazing. My room door locked on me checking out and all my belongings were in there and Carol was amazing assisting me in the matter. The breakfast buffet was good. The beds are comfy and the room was spacious and clean. Great for my new years get away

I didn’t like the fact that the hot water went out after 4-5mins of showering. I also didn’t like that housekeeping gave me a hard time for extra clean towels & wash rags.

The bathroom was not dirty just old and moldy. The beds were clean and comfortable but the carpet was badly stained and needs to be replaced. The breakfast was awful. Front desk was helpful and professional. Needs some serious TLC.

Well it was an over night stay and my kids and mother were with me and we enjoyed ourselves! Just know we’ll be back!

The front desk staff was the best part of my stay. They were very helpful! We had to switch rooms 2x due to smoke coming in through the door from neighbors and the busted door lock.