Comfortable beds for sleeping but awful service. Staff seem inexperienced and never available. We stayed for 3 nights and were unable to get any food for the duration of our stay. The restaurant was permanently closed and room service impossible to get hold of. No room cleaning during our stay and room facilities were limited - no fridge. Water in the shower was barely warm.
自動翻訳
ゲスト
2024年10月31日
This hotel does not worth the money i spent for booking. The bed sheets looked like unchanged since last guest. It was noisy all night. I could hear the noise of washing plates until 2 at night. My experience was terrible for two days at night.
自動翻訳
ゲスト
2024年9月24日
The rooms are very clean and hygiene,I had a good time in Saga,
I recommend staying here😁👍
service is good staff friendly and polite good management instant service ☺️
自動翻訳
ゲスト
2024年9月24日
We had a wonderful experience at the saga hotel. The staff is friendly and professional. The food is very good. A definite recommend to everyone.
自動翻訳
ゲスト
2024年9月23日
There are no windows in the rooms and it feels very claustrophobic. Service is fine but the property is a bit overpriced maybe because of the location.
自動翻訳
ゲスト
2024年9月13日
Room was very dirty, unhygienic, the manager has no clue of the booking when we arrived, unclean bathroom, chipped bathroom window, the bathroom window had a small gap from outside which looked spooky and suspicious, when we asked for a room change they said they dint have a availability.
自動翻訳
ゲスト
2024年8月22日
The bathroom was very unhygienic and was not cleaned before checking in. Also there were literally mushrooms growing inside the room. The shower tap is not working properly.
自動翻訳
ゲスト
2024年8月6日
The hotel reception was not helpful at all. The room floor was wet and sticky. The bedsheets were unclean, and the furniture and bed smelled bad. The washroom was also smelly and unclean. The cupboard was filled with dust and smelled horrible. It was not worth the stay. We were two people who couldn’t even sleep. We had to ask for an extra blanket to cover the bed so we could sleep, but even that was smelly and unclean. Overall, i'll never recommend this hotel. The service and room were below a two-star standard.
自動翻訳
ゲスト
2024年7月28日
The room was clean, spacious and upto the standard. Cafe was beautiful and food was good. All over the experience was good