ヒルトン ガーデン イン ロックアウェイ(Hilton Garden Inn Rockaway)

部屋は清潔で、とても広々としていました。素敵なアメニティがたくさんあり、シャワーのお湯も出ます。サービスは素晴らしかったです。スタッフはフレンドリーで親切でした。マイナス面としては、スタッフに注意を払った後でも、エクササイズルームのウォータークーラーが滞在中ずっと空でした。さらに悪いことに、朝食は部屋に付いていませんでした。朝食ビュッフェは、見た目はそれほど魅力的ではありませんでしたが、給仕スタッフへのチップと合わせて 1 人あたり約 25 ドルかかりました。私たちは外に出て、半額のファミリーダイナーで素晴らしい朝食を食べました。

フロントスタッフの対応はよかったです。部屋はまあまあでした。浴槽は錆びていて、あまりきれいではありませんでした。レストランは屋内プール/ジャグジー、フィットネスセンターと同様に閉鎖されました。それは残念でした。

Hotel is tired looking needs some updating, there is peeling wallpaper in the bathroom and rust stains in the tub.

Took our dogs, no issues. It’s in a mall area, so if you’re looking to shop and dine, it works. Convenient to major highways. Nice bar and breakfast area. Clean.

We stay here all the time as we have relatives who live in Wharton. We love the price and the convenience.

When you need a comfortable place to stay this is a best bet for the Rockaway area since it's reasonable. You get what you pay for and the beds are very nice.

The staff at the hotel were extremely helpful and courteous. The area around the hotel has multiple dining and shopping options within a short walkable distance. My room, while it could use an update, was clean and comfortable.

Had to go get our own toilet paper because they left us a 1/4 roll. Tried to go get in the pool which was slimy and disgusting so couldn’t use it. We then proceeded to try to use the jacuzzi which was cold and didn’t work. Place needs to be updated and cleaned. Don’t waste your money. Manager did handle it very professionally though after speaking with him.

This was one of the worst check in processes I've ever experienced. The first thing the guy at the front desk says is "I don't have any rooms available". Mind you, it's 4pm there are multiple people waiting for their room at "check in" time. The guy was so rude, no remorse, and the excuse of they had a lot of weddings yesterday is unreal. Has that not been the case every weekend? We had to get ready for the wedding in the lobby bathrooms. Absolutely horrible.