ザ ロイヤル ソネスタ ニューオーリンズ(The Royal Sonesta New Orleans)

夜遅くに到着したので、当直の人は誰もチェックインするのに20分待つ必要はありませんでした 部屋とバスルームに水がなく、少し古くなっています ルームサービスも掃除も安全も機能しませんでした 支払ったお金の価値がない

I thoroughly enjoyed my stay at your hotel. It was surprisingly quiet despite being in the center of Bourbon St during the holidays. My only comment for improvement is for the cleaning staff to be quieter in the hallways in the morning. Several days I was awoken by 7:30-8:30 am by their loud chatter. I was not the only guest to open my door and ask them to quiet down, respectfully. I understand the job needs to be done, but it should get done without drawing attention, in my opinion. I still look forward to staying here again in the future. Thank you!

The hotel is located on Bourdon Street and is quiet considering that. We arrived at 10:30 am and wanted to check our luggage and for $75 we could check in early which was great. The Concierge pushed for the hotel’s restaurant and did really help with other restaurants. The Coffee at PJ’s in the Hotel wasn’t hot in the morning and when I mentioned to the Barista, she acted like she didn’t care. When leaving the Bellman pushed the taxi option versus the Uber or Lift option.

Absolutely loved this hotel, fabulous location on bourbon as we booked last minute we were unable to get a room with a balcony facing bourbon st but our room that faced the pool was great. Such a lively, fun, crazy area. More fun than Vegas. Valet parking was super easy with friendly staff. Highly recommend!

Chantelle was excellent! She was significantly more knowledgeable and customer service oriented than the other front desk staff. She quickly solved a problem with my reservation that was created by another staff member and followed through to the end of our stay. The doormen were also very nice and helpful. Overall, the hotel was pretty nice. I especially liked the dining options connected to the hotel. Thanks again, Chantelle!!

I recently had the pleasure of staying at the Royal sonesta hotel on Bourbon Street in New Orleans, and the experience was nothing short of spectacular. The rooms sparkled with cleanliness and modern amenities providing a comfortable retreat in the heart of the lively city. The hotel's greatest asset, however, is it's gracious and incredibly helpful staff. From the moment I walked in, they're warm hospitality made me feel like a valued guest. Every area of the hotel exuded the charm of New Orleans, offering a delightful immersion into the cities unique atmosphere. The hotels restaurants provided a diverse culinary experience, catering to a wide range of tastes. Whether craving local flavors or international cuisine, there was something to satisfy every palette. The variety of eats made dining at the hotel at delightful adventure. One unexpected highlight was the enchanting scent that permeated the hotel room. It was so captivating that I plan to bring the essence of the Royal sonesta into my own home by purchasing the room spray they use. in summary, my stay at the Royal sonesta hotel was a memorable experience filled with sparkling rooms, delightful stuff, and a taste of New Orleans at every turn. The allure of this hotel has convinced me to make it a tradition, as a yearly anticipate returning next year for another enchanting stay.

Great location. Nice restaurant and bar there. Only complaint was alarm system sounded and told us to get in hallway and i got out of bed ans got dressed. Then intercom said there was no problem please disregard.

Property is conveniently located on Bourbon Street, but surprisingly quiet inside - Staff is very friendly & efficient!