Holiday Inn Club Vacations New Orleans Resort by IHG

I was surprised by how good the hotel is relative to the price. I even got a suite. It also has all the nearby restaurants, so very convenient.

Nice! A comfortable stay. The air conditioning wasn’t working properly and the shower drain was plugged, but both issues were resolved quickly. Not sure the description should include “pool”, since it was really just an overgrown hot tub…Great to have free use of washer and dryer! 👍

The location was perfect. We parked the car and never had to move it. The staff were all nice and friendly, Especially, Ms. Sue. Ms. Sue is an amazing person and I hope that she is as valued and appreciated as she should be by her employer. She was eager to help and was genuinely happy that we were enjoying ourselves. She made the stay much better. I would stay here again, just not in the same room. The bedroom back window was over a hangout spot, which gets extremely loud at night. Now, N.O. is loud at night and I get that, but that was extra noise right in our ears.

The room was very comfortable and well-equipped for a multi-day stay. (Unfortunately we were only there for one night.) The location was very convenient and only a few blocks from the Saenger Theatre. Parking was about as convenient as it can be in New Orleans. We really enjoyed our stay here and look forward to a return trip.

This hotel was aesthetically pleasing from the lobby area as well as the signature villa that my family and I stayed. But there were a few issues that was a major problem for me. CHECKING IN- after having issues with my card and being locked out of my card I was slightly annoyed being this is an CASHLESS FACILITY. But things did workout. There’s a bar, and a SNACK AREA but NO RESTAURANT OR FOOD ON SITE. Being that RESTAURANT is said on the website( and don’t get me started on the “20% daily off on food and drinks”. NOT TRUE!!! according to the check in. Our room was nice and comfortable until it wasn’t. 2 disappointments for me: The sofa bed, which by the way collapsed while sleeping. The bottom half of the mattress completely deflated “untrue the reason”. Did I complain and bother the staff? NO!!!! Reason being I didn’t feel like going through the hassle of if I can be accommodated or not. And the outside traffic noise is almost unbearable especially while trying to rest. Pool area - small but decent and relaxing. Would I stay again- Maybe!!! Overall I give my stay an 7/10 based on cleanliness, staff, location, website amenities vs actual amenities, the villa, the bar, the snack on the go area, the pool and gym.

My experience was excellent! the guy Donnie that worked there PLEASE give him a raise !! He was so helpful, he took the time to tell us where to eat and where to go and have fun. He gave a us some history on New Orleans and he was very informative. Out of 5 stars I would give give a 10! I can't wait to come back. The whole staff was professional and courteous!

Spacious rooms and a great staff. We enjoyed the stay, but we did have a couple of issues. We booked through ******* and our room was confirmed, but when we arrived we were told by the staff that they didn't actually have anything available. Justin, the manager, did an excellent job of getting us in. Later that night we found out that our bathroom sink was leaking. This caused a major inconvenience.

Amazing room and facilities. Staff were great and knowledgeable. Great location to pretty much everything. Highly recommend.

This hotel appears to have been recently renovated into suites that are spacious, clean and well equipped. I was pleasantly surprised and enjoyed the room and all it had to offer (well-equipped kitchen). It is in an ideal location, easily walking distance to a number of restaurants, shops and attractions. There is a "resort fee" that they tack on per night, that wasn't super clear upon booking. This hotel doesn't strike me as a "resort" but due to the name and suites it would seem that is where it comes in. There was onsite shared laundry, a suitable workout area and a dipping pool - not really large enough for a good swim. The staff were for the most part very good. I couldn't seem to get anyone to bring more coffee to the room, and for a 5 night stay, one regular and one decaf didn't quite cut it, but that is the only very minor complaint. Would definitely stay here again.