Was able to check in early which was great after a long flight from uk. Room had everything we needed included toiletries, hairdryer, safe, fridge and coffee machine. Also had a clothes steamer although was unsure how to use this. Bathroom was lovely and bed was comfy. Room had a/c .Hotel was a short walk from the subway and lots of eateries by the hotel. Deli’s and restaurants. Walking distance to the water(pier 11, 17 and Staten Island ferry). We were also able to leave luggage after check out. This was securely stored using a ticket system. There was no charge for this. Room deposit refunded same day as check out. We loved our stay.
It is the first time that we find a hotel room where the TV is bigger than the closet. Perhaps the hotel's policy is to set up the rooms differently depending on the season: large TV and small wardrobe during the warm season and small TV and large wardrobe during the winter season? Amazing! Considering that the space in the closet is only 23 inches (60cm) the suitcases cannot be emptied and must find a place around the bed in order to be opened. The positive consequence is that moving around the room helps to learn the Sirtaki dance steps: 4 steps on the side and two steps forward. The size of the bathroom is inconsistent with that of the room. The bathroom, in fact, is surprisingly large. The drains, on the other hand, are consistent with the narrowness of the room, in fact as soon as we arrived in the room we found the drains clogged (promptly purged by the hotel's ”specialist technician”). The air conditioning, turned on by default, reminds us of a subway station: the same movement of air and above all the same noise when the subway cars arrive. The same ”specialised technician” then intervened to activate the futuristic air conditioning control unit where, by going through labyrinthine menus, submenus and sub-submenus, in the end he was able to access the on/off disclaimer. Unfortunately the instruction manual for this control unit is not available in the room consequently we have replaced that bizarre electronic panel with that archaic tool called ”window” where with a marvelous handle one is able to change the air in the room. The operation of this tool is friendly enough that it does not need an instruction manual. The room is also equipped with a large screen through which at night you can watch the silhouette puppet show. The screen is the dividing wall between the bedroom and the bathroom built in opaque glass. It is enough to go to the bathroom and turn on the light, whoever is on the bed can enjoy the exhibition, free of charge. The restaurant is quite good and the prices are ok.
AAdam RWe had a very nice stay. The staff are very helpful and considerate, and the room was comfortable and clean. Only drawback was the construction work going on all day, every day, next door which made the whole area noisy. But then again, no one should expect a quiet vacation in NYC!
Excellent location and a great place to stay! The apartment is clean, modern and very spacious! We were skeptical at first with the app-based service but wow, the app is actually decent. We’ve got an instant reply 24/7 - no issue. Wi-Fi works well. Most reviews mentioned about the loud noise outside the apartment. The construction still going on during our stay but but we find it normal in NYC and it doesn’t bother our sleep. One thing though is that there’s no live TV here but you can login to your TV streaming services like Netflix or YouTube. We had an amazing time staying there and will definitely return.