Bathroom door lock was broken, if you locked it from inside it would not open and had to call the maintenance to unlock it. The sink drain was clogged. No extra comforters even when the room was booked for 3 people with a sofa bed.
自動翻訳
ゲスト
2022年12月2日
Beautiful swimming pool! The room is clean and staff are very friendly! Amazing
自動翻訳
ゲスト
2022年11月20日
The facility is under renovation. The location is right near the airport so nice if your flying and only spending 1 night in Buffalo. The hotel room was a little dirty when I filed a complaint the hotel was great and accommodating with Excellent customer service i recieved from Kevin and Brooke. Getting the money back from trip.com was a whole other experience. Despite my issues I would book again with the hotel but I will not be booking through trip.com every again. Their customer service is horrible and they have no number to call...you have to communicate via their chat or email.
自動翻訳
ye119
2023年8月13日
酒店服務挺好
自動翻訳
ゲスト
2021年7月26日
Big room and clean. Box set for breakfast. WiFi not
stable. Free parking. No lift.