クラウン プラザ ナイアガラ フォールズ フォールズビュー IHG ホテル(Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel)

The hotel did not refund the 100 CAD deposit, and the room was outdated with an uncomfortable and cramped bathroom. Despite trying to reserve a falls view, we ended up with a parking lot view. There was only a thin blanket, and the pillows weren't as comfortable as described. The phone didn't work to contact the lobby or services. Overall, it was not worth the money, and we hope to get the deposit back soon. The breakfast restaurant had a good view but lacked good customer service. When we asked to change seats for a better view, the staff made excuses, but eventually, a waiter helped us move. In general, the hotel fell short of expectations, and we wouldn't recommend staying there, even with promotions.

地理位置和風景還算可以，但是酒店老舊。隔音一般，空調聲音特別大，能夠影響睡覺那種情況。洗澡發現花灑不出水，找了前台，找人來修了速度在加拿大也算比較快吧。開始本來打算換個房間，問了兩次都説房間沒打掃好。

The bathroom was a bit tight, but the building was constructed in 1929, so that can be understood. The bathroom could use a little updating, though, as the wallpaper is old and quite unattractive, and the three-tier shelf was missing one of the glass shelf pieces (and with a bathroom that small, you need all the space you can get!). Aside from that, the room was a decent size, and the pillows and mattress were extremely comfortable. We prefer scratchy towels, and the ones we had in our room were the most scratchy towels that we've ever received at a hotel, so that is a plus. Additionally, all of the staff were quite friendly, and the building/property were kept clean and tidy, even with as busy as it was when we stayed (during peak season). If you're looking to be near all of the hustle and bustle of Clifton Hill, and don't mind a healthy stroll to the Falls, the Crowne Plaza is a nice place to stay. Just be sure not to pass the entrance for the parking lot on Falls Avenue, as it looks just like the sidewalk, and not like a driveway (it's immediately past the small "Crowne Plaza" sign)!

位置很好，離大瀑布、老**、遊樂園都非常近。就是酒店太老了點，房間很小，早餐預訂的話25加幣一位，不預訂的話30加元，但並不豐盛，種類不多，蔬菜沙拉都沒有。801房間是瑪麗蓮夢露當年拍攝《尼亞加拉》時的香閨。

Clean rooms and a lovely view of the Bridal Veil falls. Excellent service, all the staff were very polite and friendly. It was very convenient for Clifton Hill and the Horn Blower boat tour.

Clean. And I could see falls a little bit. But it was great. Location is great. However it is really expensive.

Splendida posizione con camere affacciate alle cascate. In alcuni punti andrebbe rimodernato specialmente nella terrazza. Ottima la colazione.

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