Prince of Wales

酒店的設施老化，馬桶堵塞， 打了幾個電話，維修人員才上門修好。修完之後，馬桶邊緣比較臟， 也不做稍微的清潔工作， 不匹配酒店的聲譽。

We chose the Prince of Wales to stay for our anniversary. We stayed in the main hotel and were concerned it might be noisy but it was quiet as can be. We had a beautiful suite room with a jetted tub. It was amazing. There was an anniversary card, chocolates, oranges, and a rose as well in our room. Very sweet. The pool area was clean and lovely. All in all, a great time and we would return.

My daughter-in-law and a friend took me to Prince of Wales Hotel in Niagara on the Lake for my 70th birthday, it was a dream come true to have stayed at the most beautiful hotel I ever could have imagined, I was welcomed in the room with a birthday card and chocolates, the second day with roses, a must stay hotel !

We had a fabulous stay in this beautiful hotel. From the moment we entered the gracious rose filled lobby, were assisted to our luxurious room, dined deliciously with a window view, to checking out regretfully, we were treated like friends and royalty!

Located in a wonderful area, across the street from a lovely park in the center of all the shops and restaurants at Niagara on the Lake, Ontario. Only 10 minutes easy walk to the lake with rock beach and great views. We had a premium king room with fireplace. The beautifully appointed room was elegant with a lovely little living room with working gas fireplace, TV, comfortable couch, coffee table, coffee station with Nespresso machine and assorted coffee capsules. Bottled water was provided but there was no mini fridge which was disappointing. Separate bedroom with ensuite bathroom, room closet with safe, another TV, desk with chair, bench and several dressers and side tables. Unfortunately the bed was too soft, sloped into the center so my husband and I ended up in the center of the bed. It therefore definitely needs to be replaced. They provided many pillows but they were too hard, thankfully I brought my own pillow. The bathroom was nice although older. Heated towel rack was older and could be a hazard as it gets very hot. A nightlight is needed so you can find your way in the dark. Blinds make the room sufficiently dark. There are lots of plugs available to charge devices. Summary I’m not sure I would stay at this hotel again only due to the bed.

All the staff were friendly, helpful and every single one from front desk, maintenance, to doormen would acknowledge and wish you a great visit. The service was exemplary. I usually don't sleep well the first night at a hotel but I slept like a baby. The bed was very comfortable and the room temperature was perfect.

We have now stayed here for a second overnight and many times just coming in for a light meal and a special coffee. Years ago the staff in the Churchill Lounge always knew us so well that they would prepare our special needs Daughter with pasta & shrimp; her favourite .The Prince of Wales is in our opinion tis he very best in their business. Not something found to often. Our family will continue to visit and stay for the years ahead. I tip my hat to all the staff for making our visits so memorable.

Went with the family for Easter Sunday brunch and just wanted to provide a review on the great experience. The food was organized well and very professional. The service from staff was excellent and especially thanks to the manager Valerio.

Great location, cute little town around the corner, five minute walk to a beautiful lake, 30 minutes drive to the Falls. The hotel is genuinely historic. “Old school” professional, friendly staff, responsive virtual assistant. Loved the pizza at Churchill’ Lounge! Pool and the hot tub, perfect temperature, so as the sauna. Daily fresh roses on my bed, smelled so good. It was fun taking the “stairs” to my bed ;) We stayed at a King’s Suit which was just right in terms of space. My 12 year old daughter slept on the couch like a baby by the fire place.