A fine hotel ruined by unhelpful and disinterested reception staff. This hotel is well-rated, has the bones of a luxury hotel, the pools are lovely, the hotel bar and bar staff are wonderful, food and food were delicious. Rooms were light and airy. Bedding, pillows etc were mediocre. But what really pushed this into "never again" territory was the front desk. Every request, even the most simple (like having our keys made or calling for a taxi) was a challenge, a challenge that the staff was not equipped to deal with. I have no patience for very expensive hotel rooms with completely unfriendly and unhelpful reception staff. I'll stay elsewhere next time.
自動翻訳