ホテルからの返信: Dear Guest User,Thank you very much for taking time to share your feedback on your recent stay at Pax Ana Doc Let Resort & Spa. We would like to take this opportunity to express our sincerest apologies for the occurance with the air-conditioner. Our Engineering team had checked at that moment to define the error. To ensure you have a great experience, we upgraded your room with higher quality and also compensated with spa treatments and drinks. We would like to send our regrets again that we did not meet your hope. We will make sure to review the room check procedure and the maintenance of our property.We do hope welcome you back to our resort in near future. Thank you and best regards,Resort Management Team
ホテルからの返信: お客様へ、この春の休暇に当リゾートをお選びいただき、ありがとうございます。Pax Ana Doc Let Resort & Spa では、手入れの行き届いた景観が自慢の 1 つであり、スタッフのサービスも日々の目標です。近い将来、当ブティック リゾートにまたお越しいただけることを楽しみにしています。素敵なお言葉をいただき、ありがとうございます。Pax Ana Doc Let Resort & Spa のチーム一同。
ホテルからの返信: Dear Heneilaohuang,Pax Ana Doc Let Resort & Spa thank you for your kind words and for highlighting the pristine condition of our resort and the natural beauty of our surroundings. We are thrilled to hear that you enjoyed the breathtaking views of the sea, which we believe is indeed a treasure compared to the bustling city. We acknowledge that our secluded location means fewer facilities in the immediate vicinity, but we're glad you discovered the local seafood restaurant and hope it added to your experience. We are continually striving to enhance our guests' stay, and your feedback is invaluable in this process. We look forward to welcoming you back to our little paradise away from the crowd.Best regards,Resort Management Team
ホテルからの返信: Dear Hoang Nguyen, We are glad that you had a very nice trip with us at Pax Ana Doc Let Resort & Spa. We look forward to welcoming you and your family back to resort. Once again, thank you for staying with us. Your management team at Pax Ana Doc Let Resort & Spa.
ゲスト
ビーチフロントバンガロー(キング)
宿泊時期: 2025年4月
家族旅行
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年5月30日
Прекрасный сад на берегу моря! Мужа поздравили с днём рождения тортом. Очень чистый номер, море - грязное. Красиво, все вежливые, спасибо! Завтраки прекрасные, много блюд горячих, колбаса, сыр, слойки, булки, бекон, яйца, сосиски, хлопья. Кофе 2х видов, чай. Вкусный сок.
翻訳
ホテルからの返信: Dear Valued Guest,Thank you very much for choosing Pax Ana Doc Let Resort & Spa and for sharing your thoughtful review.We’re delighted to know that you enjoyed our beautiful seaside garden, clean room, and generous breakfast selection. It was our pleasure to celebrate your husband's birthday, and we're glad the small surprise brought joy to your stay.We also appreciate your honest feedback regarding the beach condition. Please rest assured that we are working closely with local authorities to maintain the cleanliness of the shoreline, especially during times when natural debris may drift in from the sea.We hope to welcome you back again soon for another relaxing and memorable stay.Warm regards,Lan Bui / General ManagerPax Ana Doc Let Resort & Spa
Anna
パックス ガーデンビューダブル
宿泊時期: 2025年4月
カップル・夫婦での旅行
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年5月12日
Это был лучший отпуск в отеле! Очень вежливый персонал, который всегда готов помочь в любой ситуации. Завтраки просто изумительные: все вкусное, свежее и разнообразное. А по вечерам в номер приносили вкусные кексы. Очень порадовал кофе по вьетнамски. В номерах всегда чисто, убирают каждый день. Отдельно хочу сказать про СПА...мастера своего дела! Массаж делала как для обгорелой кожи, так и лимфодренажный. Все просто великолепно! Территория отеля утопает в зелени, а пляж выше всех похвал, чистый и ухоженный.
翻訳
ホテルからの返信: Dear AnnaThank you so much for your wonderful review and for choosing to stay with us at Pax Ana Doc Let Resort & Spa.We’re truly delighted to hear that your vacation was such a memorable one. It’s especially rewarding to know you enjoyed our attentive staff, the varied and fresh breakfasts, evening treats, and of course, the Vietnamese coffee! We're also very pleased that our housekeeping and spa services met your expectations — your kind words will certainly be shared with the team.We hope to have the pleasure of welcoming you back for another relaxing stay by the beach.Warm regards,Lan Bui / General ManagerPax Ana Doc Let Resort & Spa
Sergei Babochkin
パックス ガーデンビューダブル
宿泊時期: 2025年4月
家族旅行
8件の口コミ
9.0/10
非常に良い
投稿日: 2025年5月10日
Хорошая зелёная территория, самый простой номер вполне нормальный. Завтрак не впечатлил, плюс его только в том, что можно сидеть с видом на море. Оба бассейна тоже не понравились, центральный без тени и не уютный, другой возле моря перегорожен забором и дешёвым навесом, скорее для детей.
翻訳
ホテルからの返信: Dear Sergei BabochkinThank you for staying with us at Pax Ana Doc Let Resort & Spa and for sharing your feedback.We’re pleased to know you enjoyed the green surroundings and found your room comfortable. We’re sorry to hear that our breakfast and pool areas didn’t fully meet your expectations. Your comments are appreciated and will be shared with the relevant teams as we work to improve the guest experience.We hope to have the opportunity to welcome you back in the future for a more satisfying stay.Warm regards,Lan Bui / General ManagerPax Ana Doc Let Resort & Spa
ゲスト
パックスガーデンビューツイン
宿泊時期: 2025年4月
友人との旅行
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年5月9日
Нереально красивый отель. Отдых от шумного Ня Чанга. Отдыхали , как в раю. Персонал профессионалы и все обслуживание на 100% ! Завтрак был включено в проживание . Хочется вернуться в сказку еще не раз
翻訳
6/7
ホテルからの返信: Dear Guest,Thank you for your lovely words and for choosing Pax Ana Doc Let Resort & Spa.We’re truly delighted to know that your stay felt like a paradise escape and that our team provided a level of service that made your experience so memorable. It’s wonderful to hear you enjoyed the peaceful atmosphere and included breakfast.We look forward to welcoming you back to our little “fairy tale” by the sea!Warm regards,Lan Bui / General ManagerPax Ana Doc Let Resort & Spa