ホテル ラグナ

Booking said river view. Didn’t get a river or pool view, but street. Was told they were all taken and not given any money back, told trip got it wrong. Ants crawling up the wall into bathroom. Location great.

It’s not worth the price! Very small room. Uncomfortable bed. Very loud air conditioner! Broken shower head. Unsafe doorknobs! To name a few! Got a room with view over the parking lot with loud next door restaurants!! They are basically charging you for the Hastings street location but no service what so ever. Not even cleaning during your stay and in a very strange way, they tell you that you have to take your trash out, wash your dishes and tidy up your room before you leave. Basically doing their cleaning service for them otherwise you’d be charged $50. Lastly , it’s written that it doesn’t have lifts and trust me, you don’t want to carry luggage up the stairs.

A HIDDEN GEM found tucked away off Hastings St! Very much a boutique style accommodation on a smaller scale compared to some of the other accommodation options so is lovely and quiet. This is what makes Hotel Laguna so special and UNIQUE! All rooms are privately owned so have their own special charm but are modern ,fresh and well appointed. There is also access to washing machines and dryers which is brilliant! Apartments that back onto the Noosa river get to watch a stunning sunset each night. Staff are friendly and always very helpful where customer service is their highest priority. The pool is very pleasant, think Slim Aaron’s gorgeous Palm Springs pool and you have it! A stand out with this beautiful accommodation is its wonderful BBQ area and the lush well maintained green lawn surrounding it and the pool area. This makes it so functional for families especially with little ones! Being a smaller property allows you to meet others guests more easily. As a result we have made life long friends where despite living in different states we all go at the same time each year and enjoy reconnecting ! We have been coming for 10 plus years and will continue to come forever! Thank you Linda, Tony , Sharon and the support team!