ウィンダム ガーデン ノーフォーク ダウンタウン(Wyndham Garden Norfolk Downtown)

The staff was nice but hotel was not in good shape. We were coming to this city to see our daughter’s school function. Then the tropical storm hit, and the event was cancelled. I tried to cancel 48 hours in advance but they did not allow. I even asked if we could just get a rain check and use it when the event was ti be rescheduled 4 weeks later. They said no. Like I said though, the staff was very nice.

Desk staff were friendly and helpful. Room was a good size and looked nice. However we had trouble with hot water not always working in the bathroom sink and shower. Had to run the water for over 5 minutes to get some warm water and sometimes it didn't get warm. Also received a note from the housekeeping staff that they ran out of linen and couldn't change our sheets until the next day.

The only thing I didn't like was the dirty floor in my room. Everything else was great. The staff were friendly, knowledgeable and very helpful with any problems.

The positives: the bed was super comfy and the bartender at the grill inside the hotel was AWESOME. The negatives: the room was pretty dirty and outdated. Zero water pressure. No microwave. Overall, the lady in the restaurant hotel saved it from being an awful experience.

My room trash was already full when I first checked in, there was a roach on the hallways wall just crawling around freely, and the hotel rooms doesn’t have microwaves.

Internet was down for a few hours. Room temperature was set and not adjustable, and cold air was coming out sometimes. Only one staff member filled the reception station. Room was not clean. Hair dryer was not working. Overall I would not book another stay at this hotel.

Stay was overall good, workers were very nice and accommodating. Beds were very comfortable but rooms/hotel could use some updating and fix ups

The noise coming from the heating system was terrible the next-door guest was playing games very loud in the next room the walls do not allow for privacy or soundproofing.

The rooms were nicely decorated and comfortable. I liked the size of the rooms and the amenities available.