コンフォート イン & スイーツ ノース オーロラ - ネーパーヴィル(Comfort Inn & Suites North Aurora - Naperville)

We had no sheets for the pullout sofa, and when I called to ask for it, they told me there was a blanket in the cupboard I could use. I told them I needed sheets for the actual mattress and told them that there were nasty stains all over the mattress of the pullout sofa. I asked if they could bring them up to me because my daughter was sleeping and they told me they do not offer her room service that I had to come down and get it. They then gave me a sheet that was not even a fitted sheet the next morning we got woken up at 5 AM to two women fighting in the hallway, And then one of them banging the other ones head off of our door multiple times, which then led to my children, crying and scared to death. The door almost got busted down from it and when my husband went downstairs to the front desk to ask what the hell was going on, she said well, the woman just walked in from out of nowhere and looked mad. so much for safety and a hotel because she didn’t even follow her or find out where she was going or what she was doing.

We were greeted very warmly and made us feel welcome. However, the facilities showed that they were in need of some TLC

I booked for a day but extended to 3 days. All the front desk staff were good, kind, welcoming, approachable and responsive. They helped and served all our extra requests like additional room supplies, room extensions, and milk for the kids after hours. They were kind with kids giving candies on demand. They even accommodated food requests after the breakfast closing time. Rooms were clean. Shower was little slow but hot water coming all the time which was good.

I chose this property based on convenience to my route of travel, moderate pricing and good reviews. For a one night stay, it was more than adequate. The room was large, clean and updated. Breakfast was included with several choices but not the best food. Conveniently located just off the highway made it noisy, though the room was quiet and the commercial neighborhood felt exposed.

Our room was spacious and the bed was very comfortable; everything was clean to our satisfaction. We will stay here again when next we are in Aurora.

Very clean, room renovations extremely tasteful. Staff very friendly, breakfast was presented well and everything tasted good. The Heating/Cooling system worked well. Everything was spotless. I will definitely return to this hotel.

You could hear everything and everybody so sleep wasn't the best. Also the light blocking curtans didnt close all the way so the light from the lamp posts also kept me up most of the night

No hot water and notifying the staff lead to no resolution. Staff was numbingly difficult to communicate with and the place was run down. Breakfast cereal was stale and clearly low quality.

Came to serve at the Midwest ministry center of Operation Christmas Child and enjoyed our stay. See. You next year!